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ADT

Smart Home Consultant

ADT, Columbus, Georgia, United States, 31900

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Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that protect life and valuables, whether at home, on the job, or on the go. Above all, our mission is clear: we help save lives for a living.

Position Overview As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. You will be the key point of contact for home automation clients, answering inquiries, providing technical advice and demonstrating how to use new products and services. In addition, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers.

A Day in the Life of a Smart Home Consultant

Build relationships between new customers and the ADT brand and product portfolio

Complete in‑home consultation and assessment

Perform installation and activation of equipment – including home security camera, security hardware and IoT and smart home devices

Complete customer onboarding and education of key products and services

Work in a dynamic, collaborative environment, collaborating closely with customers and coworkers

Provide solutions by visiting customers at their homes or businesses

Training Program ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best‑in‑class Smart Home Consultant. The program includes a $320 per week training bonus during a three‑week training process that covers New Technician Training, Field Safety Training and Peer‑to‑Peer Training. A company vehicle is also provided for work use.

Job Requirements

High School diploma or the equivalent

Valid driver’s license

Benefits

Comprehensive paid training program

Full benefits on the 1st of the month after 31 days of employment: health (medical & prescription, dental, vision, health savings & flex spending), future (401(k) with employer matching), life (paid vacation time)

Company vehicle provided

Base salary plus potential to earn unlimited commissions and additional pay for completing jobs and exceeding quality standards

Tuition reimbursement

Employee referral bonuses when you refer a friend or family member

Salary & Compensation

Hourly pay: $15.30

Earning potential: average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses and referral incentives

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

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