Jewish Federation of Cincinnati
Operations & Data Manager
Jewish Federation of Cincinnati, Cincinnati, Ohio, United States, 45208
Business Operations Manager
Location: Nancy & David Wolf Holocaust & Humanity Center at the Cincinnati Museum Center, Cincinnati, OH.
Base Pay Range: $65,000.00 - $75,000.00 per year. (Actual pay will be based on skills and experience.)
Position Summary The Business Operations Manager plays a critical role in supporting and optimizing the operational needs of the Nancy & David Wolf Holocaust & Humanity Center (HHC). Reporting directly to the Chief Operating Officer, this position is responsible for leading cross‑departmental initiatives, streamlining processes, managing projects, and ensuring the integrity and accuracy of organizational data systems.
Essential Functions
Cross-Departmental Collaboration & Operational Execution
Partner closely with Development, Finance, Marketing, Human Resources and Program teams to streamline business operations, support teamwide logistics, and align on shared goals.
Support business operational functions that cross multiple areas, troubleshooting and finding solutions for process improvements.
Coordinate financial workflows, ensuring clear and seamless process steps, in partnership with outsourced finance & accounting service provider.
Supervise the Administrative Assistant who also supports all departments.
Data Systems Management
Manage data platforms (e.g., HubSpot CRM, internal file structures).
Provide internal user support and training for data tools.
Improve usage of organizational data systems.
Maintain high standards for data hygiene, reporting, and analytics to support decision-making across departments.
Collect, track and organize impact measurement data related to programmatic impact, museum visitor engagement, and institutional performance.
Project Management
Support and participate in the planning, execution, and completion of strategic projects, ensuring alignment with organizational goals and commitments.
Develop and provide input to detailed project plans, manage timelines, and coordinate resources across departments for identified operations projects.
Provide project updates to key stakeholders and implement effective communication plans.
Administrative & Programmatic Support
Support logistics for internal meetings, public events, donor programs, and special exhibitions.
Provide operational support for board administration, including preparation of board materials, scheduling, and day‑of coordination.
Position Qualifications
Bachelor’s degree required; advanced degree a plus.
Minimum 5 years of relevant experience in business operations, project management, or nonprofit administration.
Demonstrated success implementing and managing cross‑functional business systems and solutions.
Strong background in technology‑enabled process improvement.
Prior supervisory experience is strongly preferred.
Exceptional communication and interpersonal skills; ability to influence and collaborate with internal and external stakeholders.
Experience in grant management and donor systems is highly desirable.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Self‑starter with a solutions‑oriented approach.
Comfortable working flexible hours, including occasional early mornings, evenings, or weekends.
Proficiency in Microsoft Office Suite and project management tools; experience with CRM and fundraising software is a plus.
Commitment to the mission of the organization.
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Location: Nancy & David Wolf Holocaust & Humanity Center at the Cincinnati Museum Center, Cincinnati, OH.
Base Pay Range: $65,000.00 - $75,000.00 per year. (Actual pay will be based on skills and experience.)
Position Summary The Business Operations Manager plays a critical role in supporting and optimizing the operational needs of the Nancy & David Wolf Holocaust & Humanity Center (HHC). Reporting directly to the Chief Operating Officer, this position is responsible for leading cross‑departmental initiatives, streamlining processes, managing projects, and ensuring the integrity and accuracy of organizational data systems.
Essential Functions
Cross-Departmental Collaboration & Operational Execution
Partner closely with Development, Finance, Marketing, Human Resources and Program teams to streamline business operations, support teamwide logistics, and align on shared goals.
Support business operational functions that cross multiple areas, troubleshooting and finding solutions for process improvements.
Coordinate financial workflows, ensuring clear and seamless process steps, in partnership with outsourced finance & accounting service provider.
Supervise the Administrative Assistant who also supports all departments.
Data Systems Management
Manage data platforms (e.g., HubSpot CRM, internal file structures).
Provide internal user support and training for data tools.
Improve usage of organizational data systems.
Maintain high standards for data hygiene, reporting, and analytics to support decision-making across departments.
Collect, track and organize impact measurement data related to programmatic impact, museum visitor engagement, and institutional performance.
Project Management
Support and participate in the planning, execution, and completion of strategic projects, ensuring alignment with organizational goals and commitments.
Develop and provide input to detailed project plans, manage timelines, and coordinate resources across departments for identified operations projects.
Provide project updates to key stakeholders and implement effective communication plans.
Administrative & Programmatic Support
Support logistics for internal meetings, public events, donor programs, and special exhibitions.
Provide operational support for board administration, including preparation of board materials, scheduling, and day‑of coordination.
Position Qualifications
Bachelor’s degree required; advanced degree a plus.
Minimum 5 years of relevant experience in business operations, project management, or nonprofit administration.
Demonstrated success implementing and managing cross‑functional business systems and solutions.
Strong background in technology‑enabled process improvement.
Prior supervisory experience is strongly preferred.
Exceptional communication and interpersonal skills; ability to influence and collaborate with internal and external stakeholders.
Experience in grant management and donor systems is highly desirable.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Self‑starter with a solutions‑oriented approach.
Comfortable working flexible hours, including occasional early mornings, evenings, or weekends.
Proficiency in Microsoft Office Suite and project management tools; experience with CRM and fundraising software is a plus.
Commitment to the mission of the organization.
#J-18808-Ljbffr