Tap Growth ai
Operations Supervisor (On-Site)
Company:
Tap Growth ai
Location:
Coppell, TX
Work Mode:
Work From Office
Rate:
$65k – $70k per year
Duration:
Permanent
Shift:
Monday – Friday 6:00 AM – 3:00 PM
Compensation:
$65,000 – $70,000.00 USD per year, bonus eligible.
Responsibilities
Supervise daily insert operations to ensure production schedules, quality standards, and compliance are met.
Lead, coach, and develop hourly production staff, including training on equipment operation, safety procedures, and quality expectations.
Plan and assign labor based on daily workloads, staffing levels, and production priorities.
Monitor machine performance, throughput, downtime, troubleshoot basic equipment issues, and elevate maintenance needs.
Ensure materials (inserts, envelopes, paper stock, trays, etc.) are staged and available to prevent production delays.
Enforce all safety policies, housekeeping standards, and compliance requirements.
Perform quality checks throughout the shift to ensure accurate inserting and proper mail piece integrity.
Track and report key performance metrics such as volume produced, scrap, rework, efficiency, and labor utilization.
Investigate and resolve production errors, jams, and quality defects; implement corrective actions.
Coordinate with upstream and downstream departments (Print, Postal, Shipping, QA) for smooth workflow.
Approve timecards, manage attendance, and address performance or disciplinary issues.
Support continuous improvement initiatives by identifying process inefficiencies and recommending improvements.
Ensure all jobs are properly set up according to job tickets, work orders, and client specifications.
Maintain accurate production documentation and shift reports.
Assist with onboarding and cross‑training of employees to improve department flexibility.
Qualifications
Prior leadership or lead‑operator experience, supervising 5–20 employees across multiple shifts or zones.
Experience with SLA‑driven clients and compliance‑controlled environments (SOC, HIPAA, PCI). Strong advantage.
Comfortable working in fast‑paced, deadline‑driven operations with large daily volume swings.
Excellent communication with operators, leadership, maintenance, and support teams.
Skills & Knowledge
Insertion equipment technology.
Postal regulations and mailing standards.
Job tracking systems, shop‑floor management tools, ticketing/escalation systems.
Lean principles (5S, waste reduction).
Safety awareness – lockout/tagout, handling of chemicals, machine‑zone precautions.
Data & metrics interpretation, spreadsheets, production dashboards.
Bonus & Benefits
Bonus eligible.
Ready to take your career to the next level? Apply now and join our dynamic team!
#J-18808-Ljbffr
Tap Growth ai
Location:
Coppell, TX
Work Mode:
Work From Office
Rate:
$65k – $70k per year
Duration:
Permanent
Shift:
Monday – Friday 6:00 AM – 3:00 PM
Compensation:
$65,000 – $70,000.00 USD per year, bonus eligible.
Responsibilities
Supervise daily insert operations to ensure production schedules, quality standards, and compliance are met.
Lead, coach, and develop hourly production staff, including training on equipment operation, safety procedures, and quality expectations.
Plan and assign labor based on daily workloads, staffing levels, and production priorities.
Monitor machine performance, throughput, downtime, troubleshoot basic equipment issues, and elevate maintenance needs.
Ensure materials (inserts, envelopes, paper stock, trays, etc.) are staged and available to prevent production delays.
Enforce all safety policies, housekeeping standards, and compliance requirements.
Perform quality checks throughout the shift to ensure accurate inserting and proper mail piece integrity.
Track and report key performance metrics such as volume produced, scrap, rework, efficiency, and labor utilization.
Investigate and resolve production errors, jams, and quality defects; implement corrective actions.
Coordinate with upstream and downstream departments (Print, Postal, Shipping, QA) for smooth workflow.
Approve timecards, manage attendance, and address performance or disciplinary issues.
Support continuous improvement initiatives by identifying process inefficiencies and recommending improvements.
Ensure all jobs are properly set up according to job tickets, work orders, and client specifications.
Maintain accurate production documentation and shift reports.
Assist with onboarding and cross‑training of employees to improve department flexibility.
Qualifications
Prior leadership or lead‑operator experience, supervising 5–20 employees across multiple shifts or zones.
Experience with SLA‑driven clients and compliance‑controlled environments (SOC, HIPAA, PCI). Strong advantage.
Comfortable working in fast‑paced, deadline‑driven operations with large daily volume swings.
Excellent communication with operators, leadership, maintenance, and support teams.
Skills & Knowledge
Insertion equipment technology.
Postal regulations and mailing standards.
Job tracking systems, shop‑floor management tools, ticketing/escalation systems.
Lean principles (5S, waste reduction).
Safety awareness – lockout/tagout, handling of chemicals, machine‑zone precautions.
Data & metrics interpretation, spreadsheets, production dashboards.
Bonus & Benefits
Bonus eligible.
Ready to take your career to the next level? Apply now and join our dynamic team!
#J-18808-Ljbffr