Senior Customer Care Specialist – Leasing & Support

A real estate development firm is seeking a Customer Care Specialist, Level 4, responsible for the resident experience throughout the application process. Key tasks include overseeing service requests, supporting applications, and providing mentorship to junior staff. Applicants should have 2-4 years of experience in customer service or leasing, strong communication skills, and proficiency with CRM systems. The role is based in-person in New York, with a full-time schedule including weekends. #J-18808-Ljbffr