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Galaxy Technologies

Associate Program Manager

Galaxy Technologies, Winfield, Kansas, United States, 67156

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Shape the Future with Galaxy Technologies!

Join the Galaxy Technologies team as an Associate Program Manager in Winfield, KS and step into an exciting role where you’ll support our Sales and Program Management team. Reporting to a Senior Program Manager, you’ll be at the forefront of engaging with both existing customers and prospects, driving sales growth, and ensuring exceptional service delivery.

ASSOCIATE PROGRAM MANAGER Location Winfield, KS, US

Job Type Full Time Indirect Labor

Salary Range $22.00 to $24.00 Annually

Responsibilities

Drive Sales Growth: Collaborate with the sales and business development team to expand our market share and contribute to the company's overall success.

Pricing and Billing: Utilize pricing lists and collaborate with department heads to determine service charges, assist in collecting payments, and manage billing processes efficiently.

Customer Engagement: Serve as a primary point of contact for customers and prospects, maintaining clear and proactive communication to address their needs and concerns effectively.

Order Management: Enter and manage orders accurately, promptly addressing any issues to ensure customer satisfaction.

Issue Resolution: Tackle challenges head‑on by identifying and implementing solutions, both internally and externally, fostering positive relationships with all stakeholders.

Flexibility and Support: Be ready to take on additional tasks and responsibilities as needed to support the dynamic needs of the business.

Requirements

Minimum of 2 years’ experience in a related position.

Previous experience in customer support within a custom manufacturing environment.

Excellent interpersonal and communication skills, both verbal and written.

Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Project) and experience with ERP/CRM systems preferred.

Ability to thrive in a fast‑paced environment, handling multiple priorities with a positive attitude.

Basic understanding of math and the ability to read engineering drawings and supporting documents.

Problem‑solving and conflict resolution experience preferred.

Schedule Monday to Friday, 8:00 am to 5:00 pm

Benefits

401(k) with Matching

Dental, Health, and Vision Insurance

Flexible Schedule

Employee Assistance Program

Health Savings Account

Life Insurance

Paid Time Off

Professional Development Assistance

Referral Program

Retirement Plan

Seniority level Entry level

Employment type Full-time

Job function Project Management and Information Technology

Industries Aviation and Aerospace Component Manufacturing

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