Lithia & Driveway
Service Advisor
– Lithia & Driveway
Location: Sunrise Buick GMC at Wolfchase (L0815 Sunrise Buick GMC at Wolfchase)
Responsibilities
Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
Verify warranty and service contract coverage.
Develop estimates by costing materials, supplies, and labor; calculate customer's payment, including deductibles.
Write repair orders, obtain approval signatures, and enter orders into the service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Serve as the communicator and liaison between the customer and technician, ensuring mutual understanding of needs and recommended services.
Keep customer informed of service specials, completion times, and service expenses.
Qualifications
Previous Service Advisor experience preferred.
Prior experience as an automotive technician is a plus.
Team player focused on exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase DiscountsWellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Lithia & Driveway by 2x.
#J-18808-Ljbffr
– Lithia & Driveway
Location: Sunrise Buick GMC at Wolfchase (L0815 Sunrise Buick GMC at Wolfchase)
Responsibilities
Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
Verify warranty and service contract coverage.
Develop estimates by costing materials, supplies, and labor; calculate customer's payment, including deductibles.
Write repair orders, obtain approval signatures, and enter orders into the service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Serve as the communicator and liaison between the customer and technician, ensuring mutual understanding of needs and recommended services.
Keep customer informed of service specials, completion times, and service expenses.
Qualifications
Previous Service Advisor experience preferred.
Prior experience as an automotive technician is a plus.
Team player focused on exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase DiscountsWellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Lithia & Driveway by 2x.
#J-18808-Ljbffr