Stellantis
Description
We are looking for a proactive and detail-oriented IT Product Manager for the North America eCommerce initiative. This role is responsible for driving the development and optimization of the company’s digital commerce platforms. This role bridges the gap between business strategy and technical execution, ensuring that eCommerce solutions meet customer needs, align with IT architecture, and support scalable growth.
Key Responsibilities
Define and communicate the product vision and strategy
for the eCommerce platform, aligning with business goals
Develop and manage the product backlog , prioritizing features based on customer needs, business value, and technical feasibility
Collaborate with cross-functional teams
(design, development, marketing, operations) to deliver high-quality solutions that enhance the customer journey
Gather and refine requirements
from stakeholders, translating them into actionable user stories and acceptance criteria
Conduct market research and competitor analysis
to inform product decisions and identify opportunities for innovation
Monitor product performance metrics
such as conversion rates, cart abandonment, and customer satisfaction to guide improvements
Act as the primary point of contact
for product-related queries, feedback, and updates
Qualifications Education:
Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
5+ years of experience in product ownership or business analysis within eCommerce or IT environments.
Strong understanding of eCommerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and backend systems (ERP, CRM, OMS).
Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).
Familiarity with APIs, cloud infrastructure, and data security best practices.
Great communication and organization skills.
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Key Responsibilities
Define and communicate the product vision and strategy
for the eCommerce platform, aligning with business goals
Develop and manage the product backlog , prioritizing features based on customer needs, business value, and technical feasibility
Collaborate with cross-functional teams
(design, development, marketing, operations) to deliver high-quality solutions that enhance the customer journey
Gather and refine requirements
from stakeholders, translating them into actionable user stories and acceptance criteria
Conduct market research and competitor analysis
to inform product decisions and identify opportunities for innovation
Monitor product performance metrics
such as conversion rates, cart abandonment, and customer satisfaction to guide improvements
Act as the primary point of contact
for product-related queries, feedback, and updates
Qualifications Education:
Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
5+ years of experience in product ownership or business analysis within eCommerce or IT environments.
Strong understanding of eCommerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and backend systems (ERP, CRM, OMS).
Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).
Familiarity with APIs, cloud infrastructure, and data security best practices.
Great communication and organization skills.
#J-18808-Ljbffr