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Scalapay

ICT Governance Manager

Scalapay, Italy, New York, United States

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At Scalapay, we're shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we're looking for people who thrive in change, think boldly, and take initiative.

If you're ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe's most ambitious fintech teams.

The Mission We're seeking an ICT Governance Manager to ensure our regulated financial services subsidiary maintains robust compliance with Italian and EU financial regulations. This is a hands‑on, individual contributor role working horizontally across our engineering organization to implement governance frameworks, coordinate regulatory requirements, and maintain continuous audit readiness.

You’ll be the subject matter expert who translates regulatory requirements (Bank of Italy, DORA, PCI‑DSS, GDPR) into actionable technical requirements, working closely with engineering domain leads to ensure compliance is embedded into our delivery processes without creating bottlenecks.

This role is critical for maintaining our payment institution license while supporting our growth from 10M users to the next phase of scale.

What You’ll Do Regulatory Compliance Implementation

Translate regulatory requirements from Bank of Italy, ECB directives, DORA, PCI‑DSS, and GDPR into concrete technical requirements

Work with engineering domain leads (Risk, Payments, Customer, Infrastructure) to implement compliance controls within their delivery cycles

Maintain comprehensive documentation of ICT systems, data flows, and security controls for regulatory inspections

Coordinate regulatory submissions and respond to information requests from Bank of Italy and external auditors

Track and report compliance status across all technical domains to CTO and IP CEO

Governance Framework Management

Implement and maintain ICT governance processes aligned with regulatory requirements

Establish monitoring mechanisms to ensure ongoing compliance across engineering teams

Create and maintain policy documentation, procedures, and evidence repositories

Coordinate vendor compliance assessments for critical third‑party ICT services

Maintain ICT asset inventory, access control documentation, and security configurations

Support internal and external audit processes by preparing evidence and coordinating team responses

Business Continuity & Resilience Coordination

Coordinate development and testing of Business Continuity Plans with infrastructure and engineering teams

Ensure disaster recovery procedures are documented, tested, and meet regulatory requirements

Work with DevOps team to validate backup procedures and recovery time objectives

Organize and document regular DR testing exercises with post‑test reporting

Maintain incident response procedures and coordinate incident management processes

Cross‑Functional Collaboration

Partner with Risk Management team to assess and monitor ICT risks

Work with Legal/Compliance to align technical controls with regulatory interpretations

Coordinate with engineering managers to plan compliance work within agile sprint cycles

Act as technical liaison during regulatory inspections and auditor requests

Present compliance status updates to executive leadership

Why you should join Scalapay:

Attractive packages based on skills and experience – the salary band we have for this position is €80‑100k

Opportunity to work with a team of industry leaders focused on delivering products that offer exceptional user experience

Support to accelerate your professional growth and take ownership of the projects you deliver

A lean, people‑focused Agile way of working that delivers marketable products

Work with the latest technologies and be encouraged to bring your own flair to the role

Professional training plan and career guidance

Required Qualifications Regulatory & Compliance Experience

4‑6 years of hands‑on experience in IT governance, compliance, or risk management within regulated financial services (banking, payments, fintech)

Direct experience working with Bank of Italy requirements or similar EU financial regulators

Working knowledge of PCI‑DSS and GDPR compliance requirements

Experience with DORA (Digital Operational Resilience Act) requirements

Experience preparing documentation for and responding to regulatory audits

Technical Background

Strong understanding of enterprise IT infrastructure, cloud services (AWS), and application architectures

Ability to read and understand technical documentation, API specifications, and system architecture diagrams

Experience with DevOps practices, CI/CD pipelines, and infrastructure‑as‑code concepts

Understanding of cybersecurity controls, access management, and vulnerability management

Familiarity with agile development methodologies and how to embed compliance work into sprints

Collaboration & Communication

Proven ability to work horizontally across technical teams without direct authority

Experience influencing engineering teams to prioritize compliance work alongside feature development

Ability to translate complex regulatory language into clear technical requirements

Strong documentation skills for creating policies, procedures and audit evidence

Excellent Italian and English communication skills (written and verbal)

Comfortable working in a lean, fast‑moving startup environment (~200 people)

Preferred Qualifications

Degree in Computer Science, Information Systems, or related technical field

Professional certifications: CISA, CRISC, ISO 27001 Lead Auditor, or similar

Previous experience in Big 4 consulting (audit/advisory) or regulatory compliance roles

Hands‑on experience with BNPL, payments processing, or lending platforms

Experience with GRC (Governance, Risk, Compliance) tools

Background as a technical project manager or senior engineer who moved into governance

Recruitment Process

Initial Chat – A brief conversation with our Talent Acquisition team to get to know you and understand your fit for the role.

Hiring Manager Interview – First interview with the Hiring Manager to deep dive into your experiences, better understand your motivation and explore your skills.

Case Study – A skills‑based exercise followed by a debriefing session with key stakeholders.

A Meet the Team – to meet the Software Engineers that could potentially be part of your team.

Final Chat with Simone (CEO) – A chance to discuss Scalapay’s values, company vision, and ensure strong cultural alignment. During this stage we will also conduct reference checks to validate your experience and achievements.

Want to learn more? Don’t hesitate to explore our Careers website, our LinkedIn and Glassdoor pages.

Pro tip:

send your CV in English

Super Pro tip:

we know that application processes can be scary and frustrating but we look for talent, not people that tick all our boxes.

We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

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