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Pacific Life Insurance

Sr. Business Analyst II, Digital Experience

Pacific Life Insurance, Nashville, Tennessee, United States

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Employer Industry: Insurance

Why consider this job opportunity

Salary up to $128,480.00

Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off

Paid Parental Leave and Adoption Assistance Program

Competitive 401k savings plan with company match and additional contributions

Opportunities for career advancement and growth within the organization

Commitment to employee well-being with flexible benefits tailored to individual needs

What to Expect (Job Responsibilities)

Design and document business processes across and within departments in the Workforce Benefits Division

Identify process inefficiencies and recommend improvements to enhance operational effectiveness

Elicit and document business requirements for new features and improvements to WBD digital experiences

Develop clear documentation that defines departmental accountability and recommendations

Implement change management strategies to ensure successful adoption of new processes and systems

What is Required (Qualifications)

8+ years of experience in business analysis and process improvement within the group benefits insurance industry

Demonstrated experience with process mapping methodologies and tools

Proven facilitation and stakeholder management skills with cross-functional teams

Excellent written and verbal communication abilities with exceptional problem-solving skills

Experience with change management principles and organizational transformation

How to Stand Out (Preferred Qualifications)

Bachelor's degree in Business, Information Systems, or a related field

Professional certification in process improvement or business analysis (Six Sigma, Lean, CBAP, PMI-PBA, etc.)

Knowledge of project management principles and methodologies

Familiarity with process automation tools, workflow technologies, UX design principles, and wireframing tools

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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