NYC Citywide Administrative Services
Deputy Director of Quality Assurance
NYC Citywide Administrative Services, All Saints Village, Missouri, United States
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Deputy Director of Quality Assurance
role at
NYC Citywide Administrative Services
2 days ago Be among the first 25 applicants
Join to apply for the
Deputy Director of Quality Assurance
role at
NYC Citywide Administrative Services
DCAS's Mission Is To Make City Government Work For All New Yorkers. From Managing New York City’s Most Iconic Courthouses And Municipal Buildings To Purchasing Over $1 Billion Annually In Goods And Services For More Than 80 City Agencies What We Do Ensures That All Agencies Can Deliver On Their Mission. Our Reach Touches Every Facet Of City Government And Is Instrumental To The Successful Day-to-day Operations Of The City Of New York. Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work, Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including
Recruiting, hiring, and training City employees. Managing 55 public buildings. Acquiring, selling, and leasing City property. Purchasing over $1 billion in goods and services for City agencies. Overseeing the greenest municipal vehicle fleet in the country. Leading the City's efforts to reduce carbon emissions from government operations.
When you work at DCAS, you're not just working for one agency but in the service of them all. It's an opportunity to provide impactful support and quality customer service and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do.
The Office of Citywide Procurement (OCP) develops, awards, and administers approximately 1,100 requirement contracts for goods and services on behalf of all City agencies, departments, boards, and authorities, leveraging the City’s buying power and maximizing efficiencies by reducing duplicative work. Procures, on average, nearly $1.5 billion in goods and services for City agencies annually. Quality Assurance (QA) comprises five Quality Assurance units: Food, Fuel, Automotive, Health & Safety, and Miscellaneous within OCP. Quality Assurance inspects and conducts quality assurance determinations against purchase orders and contract specifications involving commodities purchased through or in cooperation with OCP. These determinations intend to ascertain and ensure that the City receives the quality level and value of the goods contracted.
Responsibilities
Supervise three inspection units: Health & Safety, Food, and Miscellaneous.
Develop and enforce quality assurance policies and procedures.
Track progress of inspection follow-ups and quality control outcomes.
Evaluate inspector performance using data and statistical reports; coordinate training as needed.
Design and implement an employee cross-training program.
Lead quality improvement initiatives in collaboration with other departments to reduce waste and enhance efficiency.
Coordinate with third-party laboratories for sample submission and data retrieval, including both preliminary and final product samples.
Review product requirements and functional specifications.
Generate quality control reports, track metrics, and manage non-conformance reports; recommend continuous improvement strategies.
Investigate and document customer complaints related to product performance, specifications, and reliability.
Travel to various site locations within New York City and occasionally out-of-state.
Support agency and citywide emergency response efforts as needed.
Collaborate with Quality Assurance supervisors to implement and document succession planning.
Perform other related duties as assigned.
To Apply Please go to www.nyc.gov/jobs or www.nyc.gov/ess for current NYC employees and search for Job ID #762767.
NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
Minimum Qualifications
A baccalaureate degree from an accredited college and four years of satisfactory full-time experience in purchasing and/or inspecting supplies, materials, products and services such as paints, linoleum, hose, sand, brick, wire, shades hardware and tools, plumbing, electrical machine shop, building and cleaning supplies; furnishings and furniture, lumber and wood related products, metals, equipment, foods, drugs and chemicals, fuel, textiles, printing, stationery, automotive equipment and/or repairs, transportation services and other comparable items and/or services; at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or
An associate degree from an accredited college, plus six years of satisfactory fulltime experience as described in "1" above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or
A four-year high school diploma or its educational equivalent and eight years of satisfactory full-time experience as described "1" above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or
A satisfactory combination of education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit may be substituted for experience on the basis of 45 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma or its educational equivalent and at least three years of satisfactory full-time experience as described in "1" above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Equal Opportunity Employer The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.
Seniority Level Director
Employment Type Full-time
Job Function Quality Assurance Government Administration
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Deputy Director of Quality Assurance
role at
NYC Citywide Administrative Services
2 days ago Be among the first 25 applicants
Join to apply for the
Deputy Director of Quality Assurance
role at
NYC Citywide Administrative Services
DCAS's Mission Is To Make City Government Work For All New Yorkers. From Managing New York City’s Most Iconic Courthouses And Municipal Buildings To Purchasing Over $1 Billion Annually In Goods And Services For More Than 80 City Agencies What We Do Ensures That All Agencies Can Deliver On Their Mission. Our Reach Touches Every Facet Of City Government And Is Instrumental To The Successful Day-to-day Operations Of The City Of New York. Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work, Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including
Recruiting, hiring, and training City employees. Managing 55 public buildings. Acquiring, selling, and leasing City property. Purchasing over $1 billion in goods and services for City agencies. Overseeing the greenest municipal vehicle fleet in the country. Leading the City's efforts to reduce carbon emissions from government operations.
When you work at DCAS, you're not just working for one agency but in the service of them all. It's an opportunity to provide impactful support and quality customer service and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do.
The Office of Citywide Procurement (OCP) develops, awards, and administers approximately 1,100 requirement contracts for goods and services on behalf of all City agencies, departments, boards, and authorities, leveraging the City’s buying power and maximizing efficiencies by reducing duplicative work. Procures, on average, nearly $1.5 billion in goods and services for City agencies annually. Quality Assurance (QA) comprises five Quality Assurance units: Food, Fuel, Automotive, Health & Safety, and Miscellaneous within OCP. Quality Assurance inspects and conducts quality assurance determinations against purchase orders and contract specifications involving commodities purchased through or in cooperation with OCP. These determinations intend to ascertain and ensure that the City receives the quality level and value of the goods contracted.
Responsibilities
Supervise three inspection units: Health & Safety, Food, and Miscellaneous.
Develop and enforce quality assurance policies and procedures.
Track progress of inspection follow-ups and quality control outcomes.
Evaluate inspector performance using data and statistical reports; coordinate training as needed.
Design and implement an employee cross-training program.
Lead quality improvement initiatives in collaboration with other departments to reduce waste and enhance efficiency.
Coordinate with third-party laboratories for sample submission and data retrieval, including both preliminary and final product samples.
Review product requirements and functional specifications.
Generate quality control reports, track metrics, and manage non-conformance reports; recommend continuous improvement strategies.
Investigate and document customer complaints related to product performance, specifications, and reliability.
Travel to various site locations within New York City and occasionally out-of-state.
Support agency and citywide emergency response efforts as needed.
Collaborate with Quality Assurance supervisors to implement and document succession planning.
Perform other related duties as assigned.
To Apply Please go to www.nyc.gov/jobs or www.nyc.gov/ess for current NYC employees and search for Job ID #762767.
NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
Minimum Qualifications
A baccalaureate degree from an accredited college and four years of satisfactory full-time experience in purchasing and/or inspecting supplies, materials, products and services such as paints, linoleum, hose, sand, brick, wire, shades hardware and tools, plumbing, electrical machine shop, building and cleaning supplies; furnishings and furniture, lumber and wood related products, metals, equipment, foods, drugs and chemicals, fuel, textiles, printing, stationery, automotive equipment and/or repairs, transportation services and other comparable items and/or services; at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or
An associate degree from an accredited college, plus six years of satisfactory fulltime experience as described in "1" above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or
A four-year high school diploma or its educational equivalent and eight years of satisfactory full-time experience as described "1" above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or
A satisfactory combination of education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit may be substituted for experience on the basis of 45 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma or its educational equivalent and at least three years of satisfactory full-time experience as described in "1" above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Equal Opportunity Employer The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.
Seniority Level Director
Employment Type Full-time
Job Function Quality Assurance Government Administration
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