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Terminix International

Service Manager

Terminix International, Houston, Texas, United States, 77246

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Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

For more than 85 years, Terminix has built a reputation as one of the nation's leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

What is this role about? Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

What does a “Day-in-the-Life” look like? Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day:

Monitoring branch scheduling and ensuring pest tech routes are successfully completed

Ensuring regulatory compliance and safety standards are met or exceeded

Responding to customer concerns, including resolving cancellation requests

Inspecting and evaluating the performance of Pest Technicians

Monitoring and maintaining inventory levels of pest control products

Facilitating continual training of local sales and service teams

What do I need to be successful?

An associate’s degree (a four‑year degree is highly desirable)

Must possess a valid driver's license from the state of residence

Having 1–2 years of related experience is very helpful, but not required

Willingness to relocate is highly desirable

You are able to effectively lead and motivate others

You have strong communication skills – verbal, written, presenting

You are good at problem solving and coming up with practical solutions

You are able to build rapport easily and establish trust with customers and employees

You are detail‑oriented and understand the importance of safety

You have a good aptitude for basic/intermediate math – necessary for doing calculations related to sales and service

You are comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Why should I choose Terminix? In addition to being part of an iconic brand with a rich 85‑year history, here are some other highlights of what you would receive as a member of the Terminix Team.

Comprehensive training and licensure, all paid by the company

Company vehicle, gas card, cell phone, and laptop

Highly competitive compensation

Opportunities for advancement and career growth

Medical, dental and vision coverage + discounts on Terminix brands

Short‑/long‑term disability and life insurance

Paid time off

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition reimbursement benefits (for full‑time colleagues)

Health and Wellness

Full‑time colleagues start enrollment immediately upon hire with benefits beginning on day 1

Health benefits including medical, dental, vision, disability, and life insurance plus much more

Savings and Retirement

401(k) retirement plan with company‑matching contributions

Work‑Life Balance

Vacation days & sick days

Company‑paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a drug‑free workplace.

Equal Opportunity Employer Terminix is committed to hiring and retaining a diverse workforce and is a proud Equal Opportunity/Affirmative Action Employer. We make decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Base Pay Range Yearly: $61,600.00 - $100,100.00. While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Legal and Privacy Information Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities. California residents can review privacy rights, and Massachusetts residents are protected from lie detector tests. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc. You may opt out or set communication preferences at any time. Message and data rates may apply.

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