Canteen North America
CUSTOMER SERVICE MANAGER (COFFEE SERVICES) - TIGARD, OR
Canteen North America, Tigard, Oregon, United States
Customer Service Manager (Coffee Services) – Tigard, OR
Join Canteen North America as a Customer Service Manager who will manage coffee services at Tigard, OR.
Salary:
$73,500 - $91,875 per year.
Other compensation:
Yearly bonus opportunity & company car.
Job Summary As the Customer Service Manager, you will oversee client relationships, drive sales, and ensure compliance with merchandising standards for our office coffee services.
Key Responsibilities
Service existing clients and new office coffee businesses.
Develop an account‑level incremental sales plan with local management; track performance and increase profitability.
Coordinate efforts to improve customer retention and client experience at the point of sale.
Build retail pricing opportunities and encourage repeat sales; introduce new products to increase revenue.
Drive compliance to merchandising standards.
Assess performance by location through audit reports and quarterly district evaluations.
Provide customer‑facing support and route supervision.
Preferred Qualifications
A bachelor’s degree (preferred).
Excellent communication skills.
Technical ability in the operation, maintenance, and repair of coffee equipment.
Ability to travel to client sites locally.
Passion for coffee and delivering world‑class service.
Experience in the coffee/refresher industry (preferred).
Benefits
Medical, Dental, Vision
Life Insurance / AD, Disability Insurance, Retirement Plan
Paid Time Off, Holiday Time Off (varies by site/state)
Associate Shopping Program, Health & Wellness Programs
Discount Marketplace, Identity Theft Protection, Pet Insurance
Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts
Paid Parental Leave, Personal Leave
Applications are accepted on an ongoing basis.
Canteen maintains a drug‑free workplace.
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not a comprehensive list of all responsibilities; the Company reserves the right to modify essential functions as needed. All qualified applicants, including those with a criminal history, will be considered for employment in accordance with applicable federal, state, and local laws.
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Salary:
$73,500 - $91,875 per year.
Other compensation:
Yearly bonus opportunity & company car.
Job Summary As the Customer Service Manager, you will oversee client relationships, drive sales, and ensure compliance with merchandising standards for our office coffee services.
Key Responsibilities
Service existing clients and new office coffee businesses.
Develop an account‑level incremental sales plan with local management; track performance and increase profitability.
Coordinate efforts to improve customer retention and client experience at the point of sale.
Build retail pricing opportunities and encourage repeat sales; introduce new products to increase revenue.
Drive compliance to merchandising standards.
Assess performance by location through audit reports and quarterly district evaluations.
Provide customer‑facing support and route supervision.
Preferred Qualifications
A bachelor’s degree (preferred).
Excellent communication skills.
Technical ability in the operation, maintenance, and repair of coffee equipment.
Ability to travel to client sites locally.
Passion for coffee and delivering world‑class service.
Experience in the coffee/refresher industry (preferred).
Benefits
Medical, Dental, Vision
Life Insurance / AD, Disability Insurance, Retirement Plan
Paid Time Off, Holiday Time Off (varies by site/state)
Associate Shopping Program, Health & Wellness Programs
Discount Marketplace, Identity Theft Protection, Pet Insurance
Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts
Paid Parental Leave, Personal Leave
Applications are accepted on an ongoing basis.
Canteen maintains a drug‑free workplace.
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not a comprehensive list of all responsibilities; the Company reserves the right to modify essential functions as needed. All qualified applicants, including those with a criminal history, will be considered for employment in accordance with applicable federal, state, and local laws.
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