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GTN Technical Staffing

Network Operations Analyst

GTN Technical Staffing, Granite Heights, Wisconsin, United States

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Experienced Network Operations Analyst (Contract-to-Hire)

Join GTN and step into a crucial

Contract-to-Hire

role as a Network Operations Analyst, leveraging your Cisco expertise to support a Fortune 500 energy leader based in Houston, TX. This position involves regular travel across

Texas and Louisiana

to implement, upgrade, and maintain cutting‑edge LAN/WAN infrastructure.

You will be instrumental in network design, installation, configuration, testing, and providing expert

Tier 2/3 troubleshooting . A key aspect of this role is building strong, in‑person relationships with the client's site employees and developing a solid understanding of critical plant operations and business objectives.

Core Responsibilities

Network Management:

Plan, execute, and manage all assigned network activities, ensuring compliance with all regulatory standards and procedures.

Emergency Response:

Be available to respond to and resolve urgent network issues, serving as a critical point of contact for technical escalation.

Infrastructure Design & Implementation:

Lead the implementation and architectural design of robust local and wide area network solutions to meet operational needs.

Travel & Onsite Support:

Utilize company vehicles for travel to various client locations to manage and maintain WAN/LAN systems, with comfort working in industrial plant environments.

Technical Leadership:

Direct and collaborate with telecom vendors to ensure projects are completed efficiently and within budget.

Liaison Role:

Serve as the primary link between technical support teams and business stakeholders, clearly communicating technical and business needs.

Project Participation:

Actively participate in network technology upgrades and expansion projects, including hardware/software installation and integration testing.

Independent Work:

Successfully lead job assignments and meet objectives with minimal direct supervision.

Key Technical Experience

Cisco & Firewall Expertise:

Strong, demonstrated working knowledge of

Cisco infrastructure

and firewalls. Experience with

Palo Alto Firewalls

is a significant advantage (including management via Panorama).

Advanced Networking:

Maintain a detailed and robust understanding of LAN/WAN topologies, including

OSPF, BGP, NAT/PAT, and VPNs .

Security Focus:

Familiarity with information security concepts and best practices, including securing

Industrial Control Systems

(ICS) as defined by

NIST SP800-82 Rev.2 .

Operational Tools:

Working experience with

SolarWinds

and

ServiceNow , and adherence to defined change management processes.

Minimum Essential Qualifications

Education/Experience:

Bachelor's Degree in Computer Science, Electrical Engineering, or a related field, or equivalent related work experience.

Relevant Experience:

Minimum of

7-10 years

experience maintaining and supporting complex local and wide area network infrastructures.

Security Foundation:

Robust understanding of firewall operation, policy development, deployment, and common network routing and switching protocols.

Soft Skills:

Excellent customer interface skills, the ability to build effective business relationships, multi-task, prioritize, and ask clarifying questions of business customers.

Adaptability:

Proven ability to thrive in and adapt to new and changing technology environments.

Certifications (Preferred):

Current professional certifications such as

CCNP

and/or

PCNSE .

Wireless Experience (Plus):

Experience with

Aruba ClearPass

and related Aruba Wireless Infrastructure technologies.

Industry Experience (Plus):

Prior experience in the

Oil and Gas industry

is a plus.

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