Sun Auto Tire & Service
Assistant Manager: Automotive Repair
Sun Auto Tire & Service, Dallas, Texas, United States, 75215
Assistant Manager: Automotive Repair
Join Sun Auto Tire & Service and take the next step in your automotive career. We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance using proven processes inside a systematic approach to automotive repair.
Compensation Salary: $50,000–$70,000 per year.
Benefits
Closed Sundays
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement
Principal Duties and Responsibilities
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the company’s standardized customer service techniques.
Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the automotive technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers.
Other duties as assigned.
Qualifications
High School Diploma or equivalent.
Must be at least 18 years of age.
Prior experience as a service advisor is highly preferred, but not required.
Professional appearance and proven ability to work in a process-driven environment.
Possess a valid driver’s license.
Ability to work a minimum of five days, including Saturday.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr
Compensation Salary: $50,000–$70,000 per year.
Benefits
Closed Sundays
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement
Principal Duties and Responsibilities
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the company’s standardized customer service techniques.
Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the automotive technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers.
Other duties as assigned.
Qualifications
High School Diploma or equivalent.
Must be at least 18 years of age.
Prior experience as a service advisor is highly preferred, but not required.
Professional appearance and proven ability to work in a process-driven environment.
Possess a valid driver’s license.
Ability to work a minimum of five days, including Saturday.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr