Abercrombie & Fitch Co.
Abercrombie & Fitch - Assistant Manager, Oakbrook
Abercrombie & Fitch Co., Oak Brook, Illinois, United States, 60523
Abercrombie & Fitch - Assistant Manager, Oakbrook
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Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks and runs over 750 stores across North America, Europe, Asia and the Middle East, as well as its e‑commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. The company is committed to offering products of enduring quality and exceptional comfort that support customers on their journey to being and becoming who they are, and it places its people first.
Job Description The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. With a promote‑from‑within philosophy, our Assistant managers build upon their initial foundation and have the opportunity to grow into the future leaders of our store organization.
What You’ll Do
Customer experience – delighting and engaging shoppers with a positive, memorable visit.
Drives sales – meeting or exceeding sales goals and maximizing performance for the team.
OMNI Channel Fulfillment – ensuring orders are accurately processed and delivered across all channels.
Store presentation and sales floor supervision – maintaining layout and design to reflect the brand.
Store & stockroom operations – managing inventory, purchasing and stocking activities.
Staffing, scheduling, and payroll management – building and maintaining a competent team schedule and payroll efficiency.
Training and development – coaching staff to enhance their skill set and job performance.
Communication – keeping staff, management and company initiatives informed.
Asset protection – safeguarding merchandise, cash and store property.
Qualifications
Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
Strong problem‑solving skills.
Ability to thrive in a fast‑paced and challenging environment.
Team‑building skills.
Self‑starter attitude.
Strong interpersonal and communication skills.
Drive to achieve results.
Adaptability and flexibility.
Multi‑tasking capability.
Fashion interest and knowledge.
Additional Information / What You’ll Get
Quarterly incentive bonus program.
Paid time off.
Paid volunteer day per year.
Merchandise discount.
Medical, dental and vision insurance.
Life and disability insurance.
Associate assistance program.
Paid parental and adoption leave.
401(k) savings plan with company match.
Training and development opportunities.
Opportunities for career advancement and promotion from within.
A global team that celebrates you for being you.
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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at
Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks and runs over 750 stores across North America, Europe, Asia and the Middle East, as well as its e‑commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. The company is committed to offering products of enduring quality and exceptional comfort that support customers on their journey to being and becoming who they are, and it places its people first.
Job Description The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. With a promote‑from‑within philosophy, our Assistant managers build upon their initial foundation and have the opportunity to grow into the future leaders of our store organization.
What You’ll Do
Customer experience – delighting and engaging shoppers with a positive, memorable visit.
Drives sales – meeting or exceeding sales goals and maximizing performance for the team.
OMNI Channel Fulfillment – ensuring orders are accurately processed and delivered across all channels.
Store presentation and sales floor supervision – maintaining layout and design to reflect the brand.
Store & stockroom operations – managing inventory, purchasing and stocking activities.
Staffing, scheduling, and payroll management – building and maintaining a competent team schedule and payroll efficiency.
Training and development – coaching staff to enhance their skill set and job performance.
Communication – keeping staff, management and company initiatives informed.
Asset protection – safeguarding merchandise, cash and store property.
Qualifications
Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
Strong problem‑solving skills.
Ability to thrive in a fast‑paced and challenging environment.
Team‑building skills.
Self‑starter attitude.
Strong interpersonal and communication skills.
Drive to achieve results.
Adaptability and flexibility.
Multi‑tasking capability.
Fashion interest and knowledge.
Additional Information / What You’ll Get
Quarterly incentive bonus program.
Paid time off.
Paid volunteer day per year.
Merchandise discount.
Medical, dental and vision insurance.
Life and disability insurance.
Associate assistance program.
Paid parental and adoption leave.
401(k) savings plan with company match.
Training and development opportunities.
Opportunities for career advancement and promotion from within.
A global team that celebrates you for being you.
Abercrombie & Fitch Co. is an Equal Opportunity employer.
#J-18808-Ljbffr