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Virtua Health

Office Assistant - Practice

Virtua Health, Voorhees Township, New Jersey, United States

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Summary Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.

Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.

Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.

Responsible for preparing referrals and obtaining pre-certifications as required.

May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years of Medical Office experience.

Required Education

HS diploma or equivalent.

Seniority level

Entry level

Employment type

Full‑time

Job function

Administrative

Industries

Hospitals and Health Care

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