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General Liability Litigation Specialist - Wyomissing, PA

VetJobs, Wyomissing, Pennsylvania, United States

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General Liability Litigation Specialist - Wyomissing, PA Job Description

ATTENTION

MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please apply.

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration.

Compensation Overview

The annual base salary range for this position is $94,400 – $155,800. The actual salary will be determined by factors such as scope, complexity and location, as well as your skills, education, training, credentials, experience and other conditions of employment. You may also be eligible for performance‑based cash incentive awards.

Potential sign‑on bonus up to $20,000.

What Will You Do?

Independently manage a caseload of complex or technical General Liability claims.

Conduct detailed inspections and interviews to gather comprehensive information and assess claim validity.

Analyze and interpret intricate policy language, endorsements, and exclusions to make informed claim decisions.

Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements.

Coordinate with internal teams, legal counsel, and other stakeholders.

Handle customer escalations and complex inquiries with professionalism and expertise.

Provide guidance and mentorship to Claim Representatives and trainees.

Qualifications

Bachelor’s Degree.

Seven years of experience in insurance claims, preferably General Liability claims.

Experience with claims management and software systems.

Strong understanding of insurance principles and terminology.

Strong analytical and problem‑solving skills.

Proven ability to handle complex claims and negotiate settlements.

Exceptional customer service skills.

High school diploma or GED required with a minimum of 3 years of bodily injury litigation claim handling or comparable claim litigation experience.

Benefits

Health insurance available to employees and eligible family members from the first day of employment.

Retirement: 401(k) match up to 5% of eligible pay; Pension plan fully funded by Travelers; optional Savings Program for student loan debt.

Paid Time Off: Minimum of 20 days PTO annually plus nine paid company holidays.

Wellness program: tools, discounts, mental health counseling, health coaching.

Volunteer encouragement: Matching Gift and Volunteer Rewards program.

Location

Wyomissing, Pennsylvania

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