Vertiv
Electrical Certifications Program Manager - Vertiv Global Learning
Vertiv, Westerville, Ohio, United States, 43082
Electrical Certifications Program Manager - Vertiv Global Learning
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Electrical Certifications Program Manager - Vertiv Global Learning
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Vertiv
Position Summary Electrical Services Instructional Designer
is responsible for designing, building, and delivering technical learning and lab exercises, as well as developing solutions that support Vertiv Systems, Products, and Solutions and Service Offerings from Electrical Reliability Services and High Voltage Maintenance. This role contributes to the Americas Services Training team and technical services curriculum by creating, curating, and delivering learning assets in multiple formats. Additionally, the role involves building learning and certification paths that align with other electrical certification programs such as NETA I, II, III and IV. The designer will partner with Vertiv’s Technical Training managers and Service teams to create relevant and impactful training that maps to certification paths, driving adoption and business results.
Responsibilities
Design, develop and deliver high-profile, high-impact Services training programs delivered in multiple modes – instructor‑led and virtual workshops, train‑the‑trainer, self‑paced online courses and videos, and technical solution lab exercises.
Collaborate with program managers, instructors, and subject‑matter experts to create high‑quality performance support materials, courses, content, and programs that align with the goals of the stakeholders.
Create, manage, and deliver engaging training across multiple mediums while accommodating multiple learning styles.
Integrate adult learning theory best practices into course development.
Model exceptional customer service, teamwork, and professionalism in the development/maintenance process.
Interact with the business and other team members in response to inquiries, concerns, and requests regarding distance education courses and issues.
Understand and define target associate personas to design instruction that resonates with the audience.
Produce courses on time and in alignment with the overall learning strategy.
Design and implement Kirkpatrick evaluations.
Ensure that our vision and mission are reflected in all aspects of the learner experience.
Qualifications
Bachelor’s degree in Electrical Engineering preferred. Adult Learning, Instructional Design, or other related degree with experience in the electrical industry considered.
5+ years’ proven project management skills including planning work, prioritizing and managing details, keeping multiple tasks/projects on track, using time well, and delivering results with tight deadlines.
Excellent verbal, written, interpersonal communication abilities including collaborating with subject‑matter experts, global stakeholders, and managers to transfer knowledge.
Experienced facilitator and coach with expert skills in virtual and online delivery methods, including media and video.
Excellent oral and written communication skills, paired with sound business judgment.
Experience using training development tools such as Articulate Rise, Opus, UPK, WalkMe, Adobe Storyboard, Venngage, Vyond.
Experience using Docebo or other industry leading Learning Management Systems.
Demonstrated ability to thrive in a fast‑paced, ambiguous, deadline‑oriented, global work environment.
Sound understanding of adult learning theory and models (ADDIE).
Passion and interest in developing people.
Candidate can thrive in demanding, fast‑paced, large‑scale IT implementation projects.
Physical & Environmental Demands
No Special Physical Requirements.
Time Travel Required
25%
Our Core Principles Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
Our Strategic Priorities
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
Our Behaviors
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
Seniority and Employment Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Project Management and Information Technology
Industries: Appliances, Electrical, and Electronics Manufacturing
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Electrical Certifications Program Manager - Vertiv Global Learning
role at
Vertiv
Position Summary Electrical Services Instructional Designer
is responsible for designing, building, and delivering technical learning and lab exercises, as well as developing solutions that support Vertiv Systems, Products, and Solutions and Service Offerings from Electrical Reliability Services and High Voltage Maintenance. This role contributes to the Americas Services Training team and technical services curriculum by creating, curating, and delivering learning assets in multiple formats. Additionally, the role involves building learning and certification paths that align with other electrical certification programs such as NETA I, II, III and IV. The designer will partner with Vertiv’s Technical Training managers and Service teams to create relevant and impactful training that maps to certification paths, driving adoption and business results.
Responsibilities
Design, develop and deliver high-profile, high-impact Services training programs delivered in multiple modes – instructor‑led and virtual workshops, train‑the‑trainer, self‑paced online courses and videos, and technical solution lab exercises.
Collaborate with program managers, instructors, and subject‑matter experts to create high‑quality performance support materials, courses, content, and programs that align with the goals of the stakeholders.
Create, manage, and deliver engaging training across multiple mediums while accommodating multiple learning styles.
Integrate adult learning theory best practices into course development.
Model exceptional customer service, teamwork, and professionalism in the development/maintenance process.
Interact with the business and other team members in response to inquiries, concerns, and requests regarding distance education courses and issues.
Understand and define target associate personas to design instruction that resonates with the audience.
Produce courses on time and in alignment with the overall learning strategy.
Design and implement Kirkpatrick evaluations.
Ensure that our vision and mission are reflected in all aspects of the learner experience.
Qualifications
Bachelor’s degree in Electrical Engineering preferred. Adult Learning, Instructional Design, or other related degree with experience in the electrical industry considered.
5+ years’ proven project management skills including planning work, prioritizing and managing details, keeping multiple tasks/projects on track, using time well, and delivering results with tight deadlines.
Excellent verbal, written, interpersonal communication abilities including collaborating with subject‑matter experts, global stakeholders, and managers to transfer knowledge.
Experienced facilitator and coach with expert skills in virtual and online delivery methods, including media and video.
Excellent oral and written communication skills, paired with sound business judgment.
Experience using training development tools such as Articulate Rise, Opus, UPK, WalkMe, Adobe Storyboard, Venngage, Vyond.
Experience using Docebo or other industry leading Learning Management Systems.
Demonstrated ability to thrive in a fast‑paced, ambiguous, deadline‑oriented, global work environment.
Sound understanding of adult learning theory and models (ADDIE).
Passion and interest in developing people.
Candidate can thrive in demanding, fast‑paced, large‑scale IT implementation projects.
Physical & Environmental Demands
No Special Physical Requirements.
Time Travel Required
25%
Our Core Principles Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
Our Strategic Priorities
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
Our Behaviors
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
Seniority and Employment Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Project Management and Information Technology
Industries: Appliances, Electrical, and Electronics Manufacturing
#J-18808-Ljbffr