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Wolters Kluwer

Remote Customer Success Associate | Onboarding & Growth

Wolters Kluwer, Dover, Delaware, United States, 19904

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A leading information services company is seeking a Customer Success Associate for a permanent remote role. In this position, you will enhance customer engagement and satisfaction by proactively supporting onboarding and resolving inquiries. Responsibilities include monitoring customer performance, providing training, documenting interactions in CRM, and collaborating on feedback for service improvement. Ideal candidates should possess strong communication, problem-solving skills, and a focus on customer needs. Competitive salary range is $45,100 - $61,700. #J-18808-Ljbffr