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MidFirst Bank

Item Processing Associate

MidFirst Bank, Oklahoma City, Oklahoma, United States, 73116

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Overview This position is part of the Item Processing (IP) department within our Bank Operations group. Item Processing is responsible for collecting all of the paper transactions and deposits made through our various channels (banking centers, mobile phone, ATM, commercial remote deposit, etc.) and ensuring they are complete, accurate, and balanced. They also receive and process in clearing items, which are the checks written by bank customers that are being processed for settlement. This position plays a key role in the success of these processes by keying and balancing the deposit image files as they are ingested into our item processing software, communicating with banking center personnel to capture any missing deposit images, reviewing and approving the deposits made through the mobile channel, placing and processing holds in accordance with Regulation CC, and assisting other departments with the upload and approval of transactions through batch processing on the core platform.

Typical Hours Typical hours for this position are Monday-Friday, scheduled between 1:00PM-Finish.

Requirements

1-3 years banking experience or college degree preferred, but not required

Ability to accurately 10-key at minimum pace of 9,000 keystrokes per hour and capacity to increase pace as necessary to meet deadlines

Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job‑specific software and web‑based applications

Problem solving skills with strong attention to detail

Excellent verbal and written communication skills

Ability to provide a high degree of customer service

Ability to operate in a volume-based deadline‑driven environment

Ability to perform job functions independently

Additional Responsibilities In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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