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Natura - Interior Plant Design

Customer Experience Leader: Elevate Care Desk & Retention

Natura - Interior Plant Design, San Antonio, Texas, United States, 78208

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A leading interior design firm in San Antonio is seeking a Customer Experience Manager to own the end-to-end customer experience, ensuring it aligns with the company's mission. The role involves leading the Care Desk team, setting service standards, and analyzing customer feedback to drive satisfaction and retention. Candidates must have at least 5 years of experience in customer experience or client relations and excellent communication skills. This full-time position offers a competitive salary and benefits package. #J-18808-Ljbffr