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Urgent Care for Kids

Clinic Office Manager

Urgent Care for Kids, Frisco, Texas, United States, 75034

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Office Manager – Urgent Care for Kids At Urgent Care for Kids we believe every child deserves high‑quality, compassionate healthcare. Our team is fast‑paced, collaborative, and growth‑oriented.

Job Summary The Office Manager supports patient care and clinic operations at our

Hulen

location. About 90% of the role focuses on clinical and front‑desk duties; the remaining 10% is leadership and administration.

What You’ll Do

Oversee daily clinic operations and ensure proper staffing

Create schedules, delegate tasks, and monitor workflow

Lead, coach, and mentor team members while fostering a positive culture

Manage payroll/timecards, inventory, and supply orders

Ensure compliance with HIPAA, OSHA, and all federal/state regulations

Participate in recruiting, training, and onboarding new team members

Track KPIs, patient satisfaction, and operational performance

Address patient concerns and reviews

Clinical & Front Office Duties

Triage patients and assist providers with procedures (splinting, wound care, injections, labs, etc.)

Administer medications as directed and provide patient education

Maintain exam rooms and support lab/radiology procedures

Perform front‑desk functions such as patient check‑in, insurance verification, billing, and collections

Travel to other clinic locations when coverage is needed

What We’re Looking For Required

High school diploma or equivalent

Certified Medical Assistant (RMA, CMA, NRCMA) with at least 2 years of leadership/management experience

BLS certification (AHA preferred)

1+ year pediatric experience

1+ year medical office management experience

Strong leadership, training, and customer service skills

Proficient in Microsoft Office Suite and EMR software

Preferred

RN or LVN (Texas or compact license, in good standing)

Bilingual (Spanish)

1+ year urgent care experience

Additional pediatric or management experience

Work Environment & Physical Requirements

Fast‑paced urgent care clinic setting with regular patient interaction

Exposure to communicable diseases and clinical substances

Ability to stand/walk for extended periods and lift/move up to 50 lbs

Why Join Urgent Care for Kids We’re committed to creating a team that reflects the communities we serve. Diversity, equity, and inclusion are core to our mission — and we believe

diverse teams make the strongest teams .

Apply today to join our mission of making healthcare more accessible for children and families across Texas!

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