Paylocity
Join the Paylocity team as a
Manager, Shared Services !
Job Type: Full-time
Locations: Schaumburg, IL; Meridian, ID; Rochester, NY (In‑office only)
Overview At Paylocity, we create software that makes companies—especially their HR teams—better, faster, and stronger. We give clients the tools they need to make their companies run and offer our employees a rewarding culture that sets us apart.
Responsibilities
Ensure that the client base receives appropriate customer service and technical support, handling unresolved and escalated client issues with a courteous, prompt approach.
Manage the day‑to‑day activities of the Implementation support staff by providing leadership, coaching, and mentoring.
Work with other areas of the organization to ensure consistency in all policies and procedures.
Collaborate with the Learning & Development department to coordinate, assess, and manage employees' training needs and gaps.
Develop and implement employee motivation activities and incentives.
Handle disciplinary issues as necessary.
Interview and hire candidates.
Provide positive and constructive feedback to employees while balancing ownership and continuous improvement.
Develop and motivate team members to reach departmental goals.
Work with the Department Director to plan and schedule resources.
Qualifications
2 years of management experience (team development and workflow process experience preferred).
Bachelor’s degree preferred in an applicable focus area or equivalent combination of education and experience.
Strong mathematical ability and aptitude to learn payroll software applications.
Excellent troubleshooting ability for payroll issues.
Ability to multi‑task and work in a fast‑paced, high‑stress environment.
Excellent listening and communication skills.
Ability to work in a matrix environment (matrix of teams preferred).
Knowledge of Microsoft Office, especially Excel.
Project management and/or change management experience a plus.
Knowledge of Access, SQL, or Crystal Reports a plus.
Physical Requirements
Ability to sit for extended periods (7–8 hours a day).
Use of computer and phone systems; operating multiple software programs simultaneously.
Equal‑Opportunity Statement Paylocity is an equal‑opportunity employer and is committed to full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected statuses as required by applicable law. Please contact LeaveBenefits@paylocity.com to request a reasonable accommodation.
Pay & Benefits Base pay range: $80,000–$100,000 per year. Eligible for annual bonus and restricted stock unit grant based on performance, along with a full range of benefits.
Applicants should apply via www.paylocity.com/careers.
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Manager, Shared Services !
Job Type: Full-time
Locations: Schaumburg, IL; Meridian, ID; Rochester, NY (In‑office only)
Overview At Paylocity, we create software that makes companies—especially their HR teams—better, faster, and stronger. We give clients the tools they need to make their companies run and offer our employees a rewarding culture that sets us apart.
Responsibilities
Ensure that the client base receives appropriate customer service and technical support, handling unresolved and escalated client issues with a courteous, prompt approach.
Manage the day‑to‑day activities of the Implementation support staff by providing leadership, coaching, and mentoring.
Work with other areas of the organization to ensure consistency in all policies and procedures.
Collaborate with the Learning & Development department to coordinate, assess, and manage employees' training needs and gaps.
Develop and implement employee motivation activities and incentives.
Handle disciplinary issues as necessary.
Interview and hire candidates.
Provide positive and constructive feedback to employees while balancing ownership and continuous improvement.
Develop and motivate team members to reach departmental goals.
Work with the Department Director to plan and schedule resources.
Qualifications
2 years of management experience (team development and workflow process experience preferred).
Bachelor’s degree preferred in an applicable focus area or equivalent combination of education and experience.
Strong mathematical ability and aptitude to learn payroll software applications.
Excellent troubleshooting ability for payroll issues.
Ability to multi‑task and work in a fast‑paced, high‑stress environment.
Excellent listening and communication skills.
Ability to work in a matrix environment (matrix of teams preferred).
Knowledge of Microsoft Office, especially Excel.
Project management and/or change management experience a plus.
Knowledge of Access, SQL, or Crystal Reports a plus.
Physical Requirements
Ability to sit for extended periods (7–8 hours a day).
Use of computer and phone systems; operating multiple software programs simultaneously.
Equal‑Opportunity Statement Paylocity is an equal‑opportunity employer and is committed to full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected statuses as required by applicable law. Please contact LeaveBenefits@paylocity.com to request a reasonable accommodation.
Pay & Benefits Base pay range: $80,000–$100,000 per year. Eligible for annual bonus and restricted stock unit grant based on performance, along with a full range of benefits.
Applicants should apply via www.paylocity.com/careers.
#J-18808-Ljbffr