TEKsystems
Customer Service Specialist
Location: Beaverton, OR (On‑site)
Contract Type: Contract‑to‑Hire
Pay Rate: $21.00/hour
About the Role We are seeking a Customer Service Specialist to provide exceptional support to customers through phone, email, and other communication channels. This role involves assisting healthcare providers, patients, and insurance companies with inquiries, account setup, and order processing while maintaining accuracy and professionalism.
Key Responsibilities
Answer incoming calls, emails, and faxes from customers.
Provide information on services and pricing.
Research and resolve customer inquiries promptly.
Set up new accounts and enter orders into the system.
Document interactions and actions in the database.
Escalate issues when necessary and follow company policies.
Collaborate with team members and cross‑train in other departments.
Qualifications
High School Diploma or equivalent.
1‑3 years of customer service experience.
Strong communication and problem‑solving skills.
Proficiency in MS Office and database systems.
Ability to work independently and as part of a team.
Reliable attendance and commitment to schedule.
Schedule Monday‑Friday, flexible between 6:00 AM-5:00 PM.
Training: Two weeks, 8:00 AM‑5:00 PM.
Benefits
Medical, dental, and vision coverage
401(k) retirement plan
Paid time off
Life and disability insurance
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Dec 29, 2025.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Location: Beaverton, OR (On‑site)
Contract Type: Contract‑to‑Hire
Pay Rate: $21.00/hour
About the Role We are seeking a Customer Service Specialist to provide exceptional support to customers through phone, email, and other communication channels. This role involves assisting healthcare providers, patients, and insurance companies with inquiries, account setup, and order processing while maintaining accuracy and professionalism.
Key Responsibilities
Answer incoming calls, emails, and faxes from customers.
Provide information on services and pricing.
Research and resolve customer inquiries promptly.
Set up new accounts and enter orders into the system.
Document interactions and actions in the database.
Escalate issues when necessary and follow company policies.
Collaborate with team members and cross‑train in other departments.
Qualifications
High School Diploma or equivalent.
1‑3 years of customer service experience.
Strong communication and problem‑solving skills.
Proficiency in MS Office and database systems.
Ability to work independently and as part of a team.
Reliable attendance and commitment to schedule.
Schedule Monday‑Friday, flexible between 6:00 AM-5:00 PM.
Training: Two weeks, 8:00 AM‑5:00 PM.
Benefits
Medical, dental, and vision coverage
401(k) retirement plan
Paid time off
Life and disability insurance
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Dec 29, 2025.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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