Alliance Ground International
Warehouse Agent
Alliance Ground International, Charlotte, North Carolina, United States, 28245
Do you enjoy working in a fast‑paced, safety‑obsessed aviation environment? As a Warehouse Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.
Job Responsibilities
Facilitate the loading and unloading of cargo to and from trucks. Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo. Issue appropriate warehouse receipt or collect signed copy of delivery receipt. Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent. Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks. Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse. Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight. Keep inventory of on‑hand freight, warehouse supplies, airline equipment and containers. Maintain security of the cargo and company's equipment; observe that cargo has not been tampered with or that pilferage has taken place. Report incidents to supervisor as needed. Maintain work area in clean condition, reporting damaged or broken equipment as needed. Accept related assignments from lead agents, supervisors or management. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer. Be on time, prepared, and safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements
Job requires physical stamina and strength – must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more regularly, and repeatedly lift items weighing 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work around jet and machinery noises. Knowledge, Skills & Abilities
Good communication skills – verbal and radio communication with flight crew, gate agents, and other ground crew to coordinate trucks, equipment, and cargo. Basic math skills – ability to calculate piece count, weight, and dimensions. Computer skills – ability to use computer systems to track cargo. Problem‑solving skills – troubleshoot issues during loading and unloading. Time‑management skills – manage time effectively to complete tasks efficiently in a fast‑paced environment. Qualifications
At least 18 years of age with high school diploma, GED, or equivalent work experience. Valid driver’s license with clean driving record. Authorization to work in the United States or Canada as defined by applicable immigration laws. Complete ramp and SIDA training to obtain airport authority identification security. Secure Customs Seal through respective governing agency if required by customer or role access. Preferred one or more year of relevant experience. Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical/dental/vision coverage for full‑time qualified employees and medical coverage for part‑time employees. AGI also provides free uniforms and on‑the‑job training to all employees. Additional benefits include a company‑matched 401(k) program, company‑paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
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Facilitate the loading and unloading of cargo to and from trucks. Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo. Issue appropriate warehouse receipt or collect signed copy of delivery receipt. Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent. Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks. Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse. Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight. Keep inventory of on‑hand freight, warehouse supplies, airline equipment and containers. Maintain security of the cargo and company's equipment; observe that cargo has not been tampered with or that pilferage has taken place. Report incidents to supervisor as needed. Maintain work area in clean condition, reporting damaged or broken equipment as needed. Accept related assignments from lead agents, supervisors or management. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer. Be on time, prepared, and safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements
Job requires physical stamina and strength – must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more regularly, and repeatedly lift items weighing 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work around jet and machinery noises. Knowledge, Skills & Abilities
Good communication skills – verbal and radio communication with flight crew, gate agents, and other ground crew to coordinate trucks, equipment, and cargo. Basic math skills – ability to calculate piece count, weight, and dimensions. Computer skills – ability to use computer systems to track cargo. Problem‑solving skills – troubleshoot issues during loading and unloading. Time‑management skills – manage time effectively to complete tasks efficiently in a fast‑paced environment. Qualifications
At least 18 years of age with high school diploma, GED, or equivalent work experience. Valid driver’s license with clean driving record. Authorization to work in the United States or Canada as defined by applicable immigration laws. Complete ramp and SIDA training to obtain airport authority identification security. Secure Customs Seal through respective governing agency if required by customer or role access. Preferred one or more year of relevant experience. Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical/dental/vision coverage for full‑time qualified employees and medical coverage for part‑time employees. AGI also provides free uniforms and on‑the‑job training to all employees. Additional benefits include a company‑matched 401(k) program, company‑paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
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