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Rosen Hotels & Resorts

F&B Outlet Assistant Manager (Café Gauguin)

Rosen Hotels & Resorts, Orlando, Florida, us, 32885

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F&B Outlet Assistant Manager (Café Gauguin) at Rosen Hotels & Resorts

F&B Outlet Assistant Manager (Café Gauguin) at Rosen Hotels & Resorts provides valuable support to the Food & Beverage Manager, overseeing assigned F&B outlets to ensure optimum performance, exceptional guest service, and maximum profitability. They play a vital role in training and motivating staff to meet and exceed goals based on Company Standards. The F&B Outlet Assistant Manager (Café Gauguin) upholds the company's drug-free, tobacco-free, and nicotine-free policies.

Responsibilities

Assist the Food & Beverage Manager in overseeing the daily operations of assigned F&B outlets.

Ensure exceptional guest service in all F&B areas, addressing and resolving guest concerns as needed.

Monitor and optimize the performance and profitability of F&B functions, implementing strategies to achieve targets.

Train and motivate staff, setting performance goals based on Company Standards and providing regular feedback.

Collaborate with the Food & Beverage Manager to enforce the company's drug-free, tobacco-free, and nicotine-free policies.

Stand, walk, and bend for extended periods during the shift to supervise operations effectively.

Maintain cleanliness and sanitation standards in the F&B outlets, adhering to safety protocols.

Communicate and coordinate with other department heads to ensure seamless interdepartmental operations.

Assist in handling guest complaints and intercede when necessary to resolve issues professionally.

Comply with the company's drug-free and tobacco/nicotine-free policies.

All other duties as assigned.

Experience and Qualifications

2+ years of assistant/management experience required.

Ability to lift – up to 25 lbs. consistently and 50 lbs. infrequently.

Must be able to legally work in the USA.

Education and Certification(s)/License(s)

High school diploma or equivalent preferred.

Benefits

Affordable Health and Dental Insurance

On-site Medical Center

Competitive Compensation

Holiday Pay

Birthday Pay

Paid Vacation

Paid Personal Days

Tuition Reimbursement

Higher Education Scholarships

401(k) Retirement Savings Plan

Hospitality and Dining Discounts

Family Outreach Center

and Many More Benefits

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.

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