HVMG - Hospitality Ventures Management Group
Front Office Manager
HVMG - Hospitality Ventures Management Group, Daytona Beach, Florida, United States, 32118
HVMG - Hospitality Ventures Management Group provided pay range
This range is provided by HVMG - Hospitality Ventures Management Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $65,000.00/yr
As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office.
Hotel type: 200 room full-service resort
Key Responsibilities
You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.
Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.
You will report to the Director of Rooms or General Manager.
A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.
Additional responsibilities include:
Hiring, scheduling, managing, training, evaluating, and motivating the FD team and PBX.
Handling guest complaints.
Problem solving skills.
Opera experience is a plus.
Handle billing, tax exemptions, group blocks, BEOs, special requests, VIPs, advanced deposits and upgrades.
Oversee daily operations to uphold brand compliance.
Work closely with Housekeeping, Engineering, Security and Sales departments.
Room Inventory and group blocks.
Validate credit card authorizations and billing.
Drive satisfaction scores.
Flex schedule required.
Education & Experience Hotel experience is always a plus! Applicants should have:
A high school diploma, a GED, or one year of hotel experience.
Previous experience in a similar or related position.
A combination of education and experience.
What You’ll Need to Succeed
Eligible to work in the United States.
Ability to read, write, and communicate effectively in English.
Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations.
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
A warm, professional demeanor that reflects HVMG’s Culture of Excellence.
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio.
Flexible scheduling.
Access up to 40% of your earned wages before payday with PayActive.
Paid Time Off (PTO) and Paid Holidays.
Full healthcare benefits: medical, dental, and vision.
401(k) with guaranteed 4% match and no vesting period.
Exclusive hotel and food & beverage discounts.
Compensation
The expected pay range for this position is $60,000 to $65,000 annually and will be determined based on experience, qualifications, and internal equity. Additional compensation may include bonuses, incentives, and a comprehensive benefits package.
About HVMG Our Be Excellent culture is more than just words on a website — we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I’ve ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Location Daytona Beach, FL
#J-18808-Ljbffr
Base pay range $60,000.00/yr - $65,000.00/yr
As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office.
Hotel type: 200 room full-service resort
Key Responsibilities
You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.
Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.
You will report to the Director of Rooms or General Manager.
A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.
Additional responsibilities include:
Hiring, scheduling, managing, training, evaluating, and motivating the FD team and PBX.
Handling guest complaints.
Problem solving skills.
Opera experience is a plus.
Handle billing, tax exemptions, group blocks, BEOs, special requests, VIPs, advanced deposits and upgrades.
Oversee daily operations to uphold brand compliance.
Work closely with Housekeeping, Engineering, Security and Sales departments.
Room Inventory and group blocks.
Validate credit card authorizations and billing.
Drive satisfaction scores.
Flex schedule required.
Education & Experience Hotel experience is always a plus! Applicants should have:
A high school diploma, a GED, or one year of hotel experience.
Previous experience in a similar or related position.
A combination of education and experience.
What You’ll Need to Succeed
Eligible to work in the United States.
Ability to read, write, and communicate effectively in English.
Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations.
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
A warm, professional demeanor that reflects HVMG’s Culture of Excellence.
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio.
Flexible scheduling.
Access up to 40% of your earned wages before payday with PayActive.
Paid Time Off (PTO) and Paid Holidays.
Full healthcare benefits: medical, dental, and vision.
401(k) with guaranteed 4% match and no vesting period.
Exclusive hotel and food & beverage discounts.
Compensation
The expected pay range for this position is $60,000 to $65,000 annually and will be determined based on experience, qualifications, and internal equity. Additional compensation may include bonuses, incentives, and a comprehensive benefits package.
About HVMG Our Be Excellent culture is more than just words on a website — we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I’ve ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Location Daytona Beach, FL
#J-18808-Ljbffr