Gilead Community Services, Inc.
GILEAD - Program Manager
Gilead Community Services, Inc., New Britain, Connecticut, us, 06051
About The Position
Gilead Community Services is seeking a responsible and experienced Program Manager to join our multi‑disciplinary program staff. The Program Manager 2 for Gilead’s New Britain area residential substance use disorder treatment program for men serves as the team leader of the residential program through supervision and oversight of the Recovery Care Manager staff. The Program Manager works in close consultation with the Program Director and Clinical Department Director to ensure that the program produces high quality, recovery‑oriented services to all clients, in accordance with agency standards. The schedule is 40 hours/week, Mon‑Fri 2pm‑10pm with some evening and weekend shifts required each month. This role has supervisory responsibilities including managing employee schedules, hiring, and training staff, providing guidance and direction to non‑management staff members, and other administrative and personnel management tasks as needed.
Minimum Requirements
Bachelor’s degree in a human service field; Master’s degree preferred
Five years of experience total with two years of management
Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
Reliable use of personal vehicle as needed
Benefits
Generous paid vacation, sick, and personal time plus paid holidays
Affordable, employer‑sponsored medical and dental insurance (Gilead pays 88%)
Employer‑provided long‑term disability and life insurance (Gilead pays 100%)
Hands‑on learning experience and supervision
Scholarship, tuition reimbursement, and professional development opportunities
Paid training, education, and certification as necessary (including CPR training)
This is a non‑union position and pays dependent on experience.
Responsibilities
Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders, through supervision, training, and education of staff
Providing weekly supervision to the RCM staff in both individual and group formats
Ensuring RCM staff are trained and proficient in the use of the electronic record
Assisting the Nurse Supervisor in providing training to the RCM’s in medication policy and procedures and self‑administration of medication practices
Supporting the Residential Program Director by implementing recovery‑oriented clinical services
Ensuring that RCM staff assist with timely admission, continuity of services, and discharge processes for the program
Consulting with the Residential Program Director regarding medical and mental health needs regarding risk management and implementing new or revised programming in compliance with Gilead’s mission and vision
Providing support in hiring, training, supervision, evaluation of program staff
Overseeing the employee schedules, time off requests, and daily workflow management of the program
Maintaining the program’s clean, safe, and home‑like atmosphere
Acting with compassion, integrity, and ethics
Rules of Conduct Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.
Equal Opportunity Statement We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability. Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion. An Equal Opportunity Employer.
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Minimum Requirements
Bachelor’s degree in a human service field; Master’s degree preferred
Five years of experience total with two years of management
Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
Reliable use of personal vehicle as needed
Benefits
Generous paid vacation, sick, and personal time plus paid holidays
Affordable, employer‑sponsored medical and dental insurance (Gilead pays 88%)
Employer‑provided long‑term disability and life insurance (Gilead pays 100%)
Hands‑on learning experience and supervision
Scholarship, tuition reimbursement, and professional development opportunities
Paid training, education, and certification as necessary (including CPR training)
This is a non‑union position and pays dependent on experience.
Responsibilities
Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders, through supervision, training, and education of staff
Providing weekly supervision to the RCM staff in both individual and group formats
Ensuring RCM staff are trained and proficient in the use of the electronic record
Assisting the Nurse Supervisor in providing training to the RCM’s in medication policy and procedures and self‑administration of medication practices
Supporting the Residential Program Director by implementing recovery‑oriented clinical services
Ensuring that RCM staff assist with timely admission, continuity of services, and discharge processes for the program
Consulting with the Residential Program Director regarding medical and mental health needs regarding risk management and implementing new or revised programming in compliance with Gilead’s mission and vision
Providing support in hiring, training, supervision, evaluation of program staff
Overseeing the employee schedules, time off requests, and daily workflow management of the program
Maintaining the program’s clean, safe, and home‑like atmosphere
Acting with compassion, integrity, and ethics
Rules of Conduct Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.
Equal Opportunity Statement We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability. Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion. An Equal Opportunity Employer.
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