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Oldcastle Infrastructure

Project Coordinator

Oldcastle Infrastructure, Raleigh, North Carolina, United States, 27601

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Project Coordinator

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Oldcastle Infrastructure .

Job Summary This role will report to the Commercial Ops Manager and will act as a business partner to the commercial and operations team while working closely with customers to ensure project accuracy and timely processing. The ideal candidate will enjoy being hands‑on, managing multiple projects at one time, and implementing processes and procedures to improve business efficiencies. In this role, the Project Coordinator will perform various project management functions, including but not limited to project setup, change orders, contract management, and dispatch.

Job Location This position is based in our office in Raleigh, NC.

Job Responsibilities

Develop a comprehensive understanding of the Oldcastle products, systems and business union contacts to efficiently support customer requests

Plan, execute, and manage projects to meet strategic objectives and ensure project delivery within budget and on time

Respond to and investigate customer inquiries, concerns, and issues via phone, text and email in a timely and courteous manner

Effectively communicate customer issues and concerns to all applicable internal staff members

Support Sales Reps and Operations team with project specifications and requirements throughout the project life

Document all contacts, actions, and responses in customer database

Work with accounting team to guarantee customer billing is complete in a timely manner

Perform other duties, as necessary

Job Requirements

Excellent verbal and written communication skills, problem solving skills, and attention to detail

Solid organizational skills with proven ability to multitask, manage time effectively, and prioritize workflow

Able to work independently and as a member of various teams

Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm

Strong working knowledge of Microsoft Office Suite, with advanced proficiency in Excel

Takes initiative, displays a strong work ethic and maintains a positive attitude

Critical Competencies

Change Agent & Driving Results

Organized and able to prioritize tasks

Customer Communication

Project coordination

What CRH Offers You

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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