NYC Department of Social Services
Contract Manager
NYC Department of Social Services
APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.
About the Department DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs by bringing services directly into the community and by partnering with and serving as a resource to community‑based organizations serving HRA and DHS clients and applicants. DSS Community Outreach oversees the NYC Benefits initiative at DSS and includes the CBO Grants unit.
NYC Benefits aims to ensure all New Yorkers in need of an eligible for government benefits like free and low‑cost health insurance, rental assistance programs, food benefits, and cash assistance have the support they need to enroll and stay enrolled in these benefits programs.
CBO Grants is responsible for managing and overseeing contracts with NYC Benefits contracted providers, including providing programmatic oversight and support, contract monitoring and oversight, and program‑side responsibilities related to contract administration for NYC Benefits contracts.
Position Overview DSS Community Outreach is recruiting one (1) Administrative Staff Analyst NM to function as a Contract Manager. Under the direction of the Assistant Deputy Commissioner, Community Engagement, with wide latitude for independent initiative and judgment, the Contract Manager supports contracting and fiscal functions within the Office of Community Outreach. The Contract Manager is responsible for the utilization of fiscal and contract management systems required to perform all contract administrative tasks within the CBO Grants unit, including but not limited to the Procurement and Sourcing Solution Portal (PASSPort) and the Financial Management System (FMS).
Responsibilities
Manage and coordinate all contract‑related processes across the life cycle of the contracts within the Outreach portfolio, from inception to contract registration.
Review and evaluate contract budgets to ensure accuracy and adherence to the Agency Fiscal Manual. Collect, review, process, and approve monthly invoices from contracted vendors in accordance with the Agency Fiscal Manual and ensure timely turnaround in partnership with DSS Finance.
Establish and maintain strong and positive relationships with contractors to ensure compliance with agency requirements and federal, state, and City regulations. Communicate directly with vendors to request required documents, review submitted documents for accuracy and compliance with procurement rules and regulations, and provide technical assistance to contractors to facilitate appropriate oversight approvals and clearances.
Provide oversight to ensure that each vendor is meeting contractual services and performance goals through review of programmatic and fiscal reports.
Manage, track, and report on contract tasks and progress to OCO leadership, stakeholders, and relevant teams. Responsible for maintaining and updating a shared task tracker with current status of each contract.
Identify challenges and solutions on contracting matters; correspond with appropriate Legal, ACCO, and Finance staff to achieve rapid solution. Participate in internal and external meetings regarding contracting or purchase order portfolio; provide accurate status updates and reports back on next steps. Work on special projects as needed.
Work Location 4 WTC – 150 Greenwich Street, New York, NY 10007
Hours / Schedule Monday – Friday, 9am – 5pm with flex hour; eligible for hybrid schedule
Minimum Qualifications
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full‑time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
Strong knowledge of City finance, procurement, contract management, and invoicing processes, including familiarity with local, state, and federal requirements for government and nonprofits.
Demonstrate ability to communicate and collaborate effectively with internal and external stakeholders, excellent interpersonal skills.
Knowledge of the Agency Fiscal Manual or experience in City fiscal management at the agency level and working under best practices in contract management.
Strong planning and organizational skills with the ability to manage multiple activities concurrently.
Advanced proficiency with PASSPort, including procurement, budgets, and invoicing.
Excellent written and verbal communication skills.
Experience with the Financial Management System (FMS).
Advanced proficiency with Microsoft Office, particularly Excel.
Experience developing and maintaining project trackers to monitor scheduled tasks and deadlines independently and provide regular updates to program leadership.
Any prior experience working in the nonprofit sector is a plus.
55‑a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Government Administration
Referrals Referrals increase your chances of interviewing at NYC Department of Social Services by 2x.
#J-18808-Ljbffr
APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.
About the Department DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs by bringing services directly into the community and by partnering with and serving as a resource to community‑based organizations serving HRA and DHS clients and applicants. DSS Community Outreach oversees the NYC Benefits initiative at DSS and includes the CBO Grants unit.
NYC Benefits aims to ensure all New Yorkers in need of an eligible for government benefits like free and low‑cost health insurance, rental assistance programs, food benefits, and cash assistance have the support they need to enroll and stay enrolled in these benefits programs.
CBO Grants is responsible for managing and overseeing contracts with NYC Benefits contracted providers, including providing programmatic oversight and support, contract monitoring and oversight, and program‑side responsibilities related to contract administration for NYC Benefits contracts.
Position Overview DSS Community Outreach is recruiting one (1) Administrative Staff Analyst NM to function as a Contract Manager. Under the direction of the Assistant Deputy Commissioner, Community Engagement, with wide latitude for independent initiative and judgment, the Contract Manager supports contracting and fiscal functions within the Office of Community Outreach. The Contract Manager is responsible for the utilization of fiscal and contract management systems required to perform all contract administrative tasks within the CBO Grants unit, including but not limited to the Procurement and Sourcing Solution Portal (PASSPort) and the Financial Management System (FMS).
Responsibilities
Manage and coordinate all contract‑related processes across the life cycle of the contracts within the Outreach portfolio, from inception to contract registration.
Review and evaluate contract budgets to ensure accuracy and adherence to the Agency Fiscal Manual. Collect, review, process, and approve monthly invoices from contracted vendors in accordance with the Agency Fiscal Manual and ensure timely turnaround in partnership with DSS Finance.
Establish and maintain strong and positive relationships with contractors to ensure compliance with agency requirements and federal, state, and City regulations. Communicate directly with vendors to request required documents, review submitted documents for accuracy and compliance with procurement rules and regulations, and provide technical assistance to contractors to facilitate appropriate oversight approvals and clearances.
Provide oversight to ensure that each vendor is meeting contractual services and performance goals through review of programmatic and fiscal reports.
Manage, track, and report on contract tasks and progress to OCO leadership, stakeholders, and relevant teams. Responsible for maintaining and updating a shared task tracker with current status of each contract.
Identify challenges and solutions on contracting matters; correspond with appropriate Legal, ACCO, and Finance staff to achieve rapid solution. Participate in internal and external meetings regarding contracting or purchase order portfolio; provide accurate status updates and reports back on next steps. Work on special projects as needed.
Work Location 4 WTC – 150 Greenwich Street, New York, NY 10007
Hours / Schedule Monday – Friday, 9am – 5pm with flex hour; eligible for hybrid schedule
Minimum Qualifications
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full‑time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
Strong knowledge of City finance, procurement, contract management, and invoicing processes, including familiarity with local, state, and federal requirements for government and nonprofits.
Demonstrate ability to communicate and collaborate effectively with internal and external stakeholders, excellent interpersonal skills.
Knowledge of the Agency Fiscal Manual or experience in City fiscal management at the agency level and working under best practices in contract management.
Strong planning and organizational skills with the ability to manage multiple activities concurrently.
Advanced proficiency with PASSPort, including procurement, budgets, and invoicing.
Excellent written and verbal communication skills.
Experience with the Financial Management System (FMS).
Advanced proficiency with Microsoft Office, particularly Excel.
Experience developing and maintaining project trackers to monitor scheduled tasks and deadlines independently and provide regular updates to program leadership.
Any prior experience working in the nonprofit sector is a plus.
55‑a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Government Administration
Referrals Referrals increase your chances of interviewing at NYC Department of Social Services by 2x.
#J-18808-Ljbffr