Community First Credit Union - Appleton Wisconsin
Assistant Head Teller
Community First Credit Union - Appleton Wisconsin, Neenah, Wisconsin, United States, 54956
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Assistant Head Teller
role at
Community First Credit Union | Wisconsin .
As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while providing a WOW experience to our members. Grow your operational expertise and leadership ability, while continuing to do the things you love as a Teller. Community First's pace, engaging team, amazing members, and opportunities for advancement keep it exciting as you broaden your skills and grow with us!
Responsibilities
Provide exceptional, WOW service to internal and external members
Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure
Identify non‑negotiable and fraudulent checks to avoid losses for the member and the credit union
Ensure the supply of money for branch needs is adequate based on legal requirements and business demand, and that excess cash is not kept in the branch
Accurately balance and close the cash drawer at the end of each business day, and assist staff with balancing cash drawers and posting errors
Balance the ATM/CDM/recycler, general ledgers, and vault daily
Provide guidance and training to Tellers on operating procedures, and monitor regulatory and compliance changes
Schedule The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are open in the drive‑up from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 a.m. to 5 p.m. Monday through Wednesday, and from 8:30 a.m. to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the drive‑up from 8 a.m. until noon.
Qualifications
Three years’ relevant experience; prior teller and supervisory experience is preferred
Exceptional verbal and written communication skills, strong time‑management and organizational skills
Familiarity with Microsoft Office suite and web‑based software packages
Ability to work hard, find solutions, and have fun
Passion for providing outstanding service to our members – internal and external
Benefits
Comprehensive benefits package
Amazing Pension program (only 8% of private employers continue to offer!)
Competitive compensation
Generous paid time off
Daytime hours
A commitment to work/life balance and community service
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Finance and Sales
Referrals increase your chances of interviewing at Community First Credit Union | Wisconsin by 2×.
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Assistant Head Teller
role at
Community First Credit Union | Wisconsin .
As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while providing a WOW experience to our members. Grow your operational expertise and leadership ability, while continuing to do the things you love as a Teller. Community First's pace, engaging team, amazing members, and opportunities for advancement keep it exciting as you broaden your skills and grow with us!
Responsibilities
Provide exceptional, WOW service to internal and external members
Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure
Identify non‑negotiable and fraudulent checks to avoid losses for the member and the credit union
Ensure the supply of money for branch needs is adequate based on legal requirements and business demand, and that excess cash is not kept in the branch
Accurately balance and close the cash drawer at the end of each business day, and assist staff with balancing cash drawers and posting errors
Balance the ATM/CDM/recycler, general ledgers, and vault daily
Provide guidance and training to Tellers on operating procedures, and monitor regulatory and compliance changes
Schedule The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are open in the drive‑up from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 a.m. to 5 p.m. Monday through Wednesday, and from 8:30 a.m. to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the drive‑up from 8 a.m. until noon.
Qualifications
Three years’ relevant experience; prior teller and supervisory experience is preferred
Exceptional verbal and written communication skills, strong time‑management and organizational skills
Familiarity with Microsoft Office suite and web‑based software packages
Ability to work hard, find solutions, and have fun
Passion for providing outstanding service to our members – internal and external
Benefits
Comprehensive benefits package
Amazing Pension program (only 8% of private employers continue to offer!)
Competitive compensation
Generous paid time off
Daytime hours
A commitment to work/life balance and community service
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Finance and Sales
Referrals increase your chances of interviewing at Community First Credit Union | Wisconsin by 2×.
#J-18808-Ljbffr