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Sherwin-Williams

Retail Store Associate (Multiple Locations)

Sherwin-Williams, Akron, Ohio, United States, 44329

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Retail Store Associate (Multiple Locations) Join us as a Retail Store Associate (Multiple Locations) at Sherwin‑Williams. This part‑time position starts at $13.75/hr.

Base pay range $13.75/hr - $13.75/hr

Job Description This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Associates are expected to resolve customer concerns promptly, maintain the high quality and visual standards of the store, and consistently meet the store’s sales goals. The role also involves delivering excellent customer service and staying current with product features.

The selected candidate will work at stores within a 15‑mile radius of Store #701071: 1421 Canton Rd., Akron, OH 44312.

Job duties include contact with customers (which may include minors) and handling cash and store merchandise. A criminal history review is required to protect the safety of customers, staff, and the general public.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistently with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in‑stock and presentable condition of assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Qualifications Minimum Requirements

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

Valid, unrestricted Driver’s License

High School diploma or GED

At least one (1) year of experience in a delivery, retail, or customer service position

Previous experience selling paint and paint‑related products

Previous experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Spanish language proficiency

About Sherwin‑Williams At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. We offer a comprehensive benefits program and opportunities for career growth.

Process to Get Started

Apply online via the Careers page.

Complete a digital interview if selected.

Attend an in‑store interview with the recruitment team.

Equal Employment Opportunity Statement Sherwin‑Williams is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on protected characteristics such as race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy, or genetic information.

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