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Comprehensive Health Services

Assistant Operations Manager - Notional

Comprehensive Health Services, Tallahassee, Florida, United States

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Assistant Operations Manager Location: TBD

Clearance Level: T2-Moderate Risk Public Trust (MRPT)

Primary Function The Assistant Operations Manager supports the Operations Manager in overseeing daily functions of an ICE detention facility. This role ensures operational continuity, compliance with ICE detention standards, and coordination across departments including security, case management, food services, and medical support.

Responsibilities

Assist in managing daily facility operations to ensure safety, security, and compliance.

Supervise and support department leads in executing operational plans and schedules.

Monitor staff performance and assist with training, scheduling, and evaluations.

Coordinate with ICE Enforcement and Removal Operations (ERO), contractors, and internal teams.

Respond to operational issues and emergencies, ensuring timely resolution.

Support audits, inspections, and reporting activities.

Maintain documentation related to staffing, incidents, and compliance.

Assist in budget tracking, procurement, and vendor coordination.

Promote adherence to ICE Performance-Based National Detention Standards (PBNDS).

Job Requirements

Bachelor’s degree in Criminal Justice, Public Administration, Business, or related field.

Minimum 3-5 years of experience in facility operations or detention management.

DHS SSBI clearance or eligibility to obtain one.

Strong leadership, organizational, and communication skills.

Familiarity with ICE detention standards and secure facility operations.

Ability to work in a high-pressure, secure environment.

Bilingual (English/Spanish or other relevant languages) preferred.

Ability to obtain and maintain favorable background investigations.

Must be proficient in English; able to receive and understand detailed information through oral and written communication.

Meet requirements of the contract for all immunizations.

Must be at least 21 years of age.

Must be a U.S. citizen or permanent resident, resided in the U.S. for 3 years in the past 5 years.

Preferred Qualifications

DHS or ICE experience.

CPR/First Aid certification.

Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.

Ability to travel.

Physical Requirements and Work Conditions

Ability to ascend/descend stairs.

Work is performed in a secure detention facility.

May require evening, weekend, or on-call hours.

Exposure to operational emergencies and sensitive situations.

Who We Are Acuity International, headquartered in Reston, Virginia, provides process and technology-based critical services to global government and commercial enterprises. With expertise in a range of engineering and consulting, software solutions, medical care, occupational health, global mission, environmental remediation, and secure and complex construction management services, Acuity International is positioned to assist its customers in their critical missions anywhere in the world with the latest technology and repeatable processes.

Equal Opportunity EEO Statement Acuity International is an equal Opportunity Employer (EOE). Employment is nondiscriminatory with respect to race, color, sex, national origin, age, protected veteran status, or disability status. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

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