Mitsubishi Heavy Industries
Customer Success Benefits Analyst II
Mitsubishi Heavy Industries, Houston, Texas, United States, 77246
4 days ago Be among the first 25 applicants
Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Customer Success Benefits Analyst II to join our team. This is an onsite role based out of our Houston, TX Headquarters in the Galleria District.
ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA) For over 130 years Mitsubishi Heavy Industries (MHI) Group’s innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services are tailored to meet our customers’ evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense and space systems sectors. Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.
SCOPE The Customer Success Benefits Analyst II supports MHIA and MHIA’s affiliate Retirement and Health and Welfare programs. The Benefits Analyst II partners with HR to provide accurate and timely responses to employees regarding benefits eligibility, coverage and provisions. The Benefits Analyst II ensures that plan offerings comply with all applicable laws and regulations. Provides reports regarding employee benefits. Assists in benefits communications and open enrollment. The ideal candidate will have a minimum of six (6) years of relevant benefits experience; or an equivalent combination of education and experience.
JOB RESPONSIBILITIES
Serve as a contact for plan vendors and third-party administrators.
Coordinate data transfer to external contacts for services, premiums, and plan administration.
Assess and improve internal processes to lower costs and boost efficiency.
Document and maintain administrative procedures for assigned benefits processes.
Ensure compliance with all applicable government regulations. Maintain timeliness and accuracy in required reporting and fees.
Coordinate daily benefits processing, including handling enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, and compliance testing.
Manage employee benefits files, update group benefits database, and maintain employee payroll records.
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
Allocate group health and dental claims monthly and review quarterly.
Analyze current benefits by evaluating use, services, coverage, effectiveness, cost, plan experience, and competitive trends to determine the company's stance.
Conduct plan audits, prepare data for actuarial assessments, and review data with actuarial evaluation teams.
Review cost estimates, projections, and relevant statistical analyses related to changes in benefits programs and new program implementation.
Survey industry trends, complete benefits surveys, analyze data, forecast trends, and recommend future benefits designs.
Monitor administrative costs of benefits programs, recommend strategies for cost containment, prepare budget recommendations, and assist in monitoring and reconciling budgeted funds.
Provide customer service support to both internal and external customers, developing communication tools to improve understanding of the company's benefits package.
Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
Oversee day-to-day administration of multiple 401(k) retirement plans, verifying contributions and participant transactions.
Analyze and interpret plan documents, testing results, and government filings (e.g., Form 5500).
Provide consulting support on plan design, fiduciary responsibilities, and regulatory updates.
Coordinate with recordkeepers, TPAs, custodians, and investment advisors to ensure seamless plan administration.
Collaborate with internal partners (accounting, treasury, audit, etc.) to oversee compliance and implement process improvements.
Review and reconcile plan data, including participant records, contributions, and distributions.
This list is not all-inclusive; an employee may be required to perform other relevant duties as assigned.
MINIMUM QUALIFICATIONS & SKILLS
Bachelor’s degree in human resources management or related field, or equivalent combination of education and experience.
Minimum of six (6) years of relevant benefits experience.
Knowledge of federal and state regulations affecting employee benefits programs (ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, Social Security, DOL requirements).
Proficient in Microsoft products (PowerPoint, Excel with Macros and Pivot Tables); experience with HRIS and benefits databases.
Effective planning, prioritization, and multitasking skills.
Ability to work effectively in a team environment.
Excellent communication and organizational skills.
PREFERRED QUALIFICATIONS
CEBS Certification preferred.
WORKING CONDITIONS
Travel %: Up to 10%
Weekend/late night work if applicable: Occasionally
Lifting/physical requirements: Regularly required to sit for long periods, stand, walk, talk and/or hear. Frequently lift up to 10 lb and occasionally up to 25 lb.
WHY SHOULD YOU APPLY?
Excellent Benefits (Medical, Dental, Vision & 401K Matching)
Excellent growth and advancement opportunities
Paid vacation, sick time and 15 holidays
Committed to quality products and services.
Great working environment and culture.
MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants are strongly encouraged to apply.
#J-18808-Ljbffr
Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Customer Success Benefits Analyst II to join our team. This is an onsite role based out of our Houston, TX Headquarters in the Galleria District.
ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA) For over 130 years Mitsubishi Heavy Industries (MHI) Group’s innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services are tailored to meet our customers’ evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense and space systems sectors. Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.
SCOPE The Customer Success Benefits Analyst II supports MHIA and MHIA’s affiliate Retirement and Health and Welfare programs. The Benefits Analyst II partners with HR to provide accurate and timely responses to employees regarding benefits eligibility, coverage and provisions. The Benefits Analyst II ensures that plan offerings comply with all applicable laws and regulations. Provides reports regarding employee benefits. Assists in benefits communications and open enrollment. The ideal candidate will have a minimum of six (6) years of relevant benefits experience; or an equivalent combination of education and experience.
JOB RESPONSIBILITIES
Serve as a contact for plan vendors and third-party administrators.
Coordinate data transfer to external contacts for services, premiums, and plan administration.
Assess and improve internal processes to lower costs and boost efficiency.
Document and maintain administrative procedures for assigned benefits processes.
Ensure compliance with all applicable government regulations. Maintain timeliness and accuracy in required reporting and fees.
Coordinate daily benefits processing, including handling enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, and compliance testing.
Manage employee benefits files, update group benefits database, and maintain employee payroll records.
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
Allocate group health and dental claims monthly and review quarterly.
Analyze current benefits by evaluating use, services, coverage, effectiveness, cost, plan experience, and competitive trends to determine the company's stance.
Conduct plan audits, prepare data for actuarial assessments, and review data with actuarial evaluation teams.
Review cost estimates, projections, and relevant statistical analyses related to changes in benefits programs and new program implementation.
Survey industry trends, complete benefits surveys, analyze data, forecast trends, and recommend future benefits designs.
Monitor administrative costs of benefits programs, recommend strategies for cost containment, prepare budget recommendations, and assist in monitoring and reconciling budgeted funds.
Provide customer service support to both internal and external customers, developing communication tools to improve understanding of the company's benefits package.
Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
Oversee day-to-day administration of multiple 401(k) retirement plans, verifying contributions and participant transactions.
Analyze and interpret plan documents, testing results, and government filings (e.g., Form 5500).
Provide consulting support on plan design, fiduciary responsibilities, and regulatory updates.
Coordinate with recordkeepers, TPAs, custodians, and investment advisors to ensure seamless plan administration.
Collaborate with internal partners (accounting, treasury, audit, etc.) to oversee compliance and implement process improvements.
Review and reconcile plan data, including participant records, contributions, and distributions.
This list is not all-inclusive; an employee may be required to perform other relevant duties as assigned.
MINIMUM QUALIFICATIONS & SKILLS
Bachelor’s degree in human resources management or related field, or equivalent combination of education and experience.
Minimum of six (6) years of relevant benefits experience.
Knowledge of federal and state regulations affecting employee benefits programs (ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, Social Security, DOL requirements).
Proficient in Microsoft products (PowerPoint, Excel with Macros and Pivot Tables); experience with HRIS and benefits databases.
Effective planning, prioritization, and multitasking skills.
Ability to work effectively in a team environment.
Excellent communication and organizational skills.
PREFERRED QUALIFICATIONS
CEBS Certification preferred.
WORKING CONDITIONS
Travel %: Up to 10%
Weekend/late night work if applicable: Occasionally
Lifting/physical requirements: Regularly required to sit for long periods, stand, walk, talk and/or hear. Frequently lift up to 10 lb and occasionally up to 25 lb.
WHY SHOULD YOU APPLY?
Excellent Benefits (Medical, Dental, Vision & 401K Matching)
Excellent growth and advancement opportunities
Paid vacation, sick time and 15 holidays
Committed to quality products and services.
Great working environment and culture.
MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants are strongly encouraged to apply.
#J-18808-Ljbffr