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Talpa Supermercados

Ecommerce Manager

Talpa Supermercados, Norcross, Georgia, United States, 30092

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Talpa Supermercados is the leading Hispanic supermarket chain in the southeastern United States, with a strong presence in Georgia and Tennessee and a clear path toward continued expansion. We are more than just a grocery store — we are a vibrant cultural hub where Latin roots, identity, and flavor come to life.

Our mission is to deliver fresh, authentic, and affordable products while recreating the nostalgic atmosphere of traditional Latin American markets. Every visit to Talpa is an opportunity for our customers to reconnect with the essence of their homeland and experience a true sense of community.

About the Role Talpa Supermercados is seeking an E-Commerce Manager to lead and grow our online sales channel while preserving the family values and customer service that our community trusts. This is a hands‑on role focused on execution, growth, and operational excellence within a supermarket environment.

The ideal candidate has experience in grocery or retail e‑commerce, understands fulfillment operations, and can connect with a Hispanic/multicultural customer base.

What You’ll Do

Manage daily e‑commerce operations (online ordering, pickup, delivery)

Ensure accuracy of online pricing, promotions, and product availability

Partner with store managers to ensure smooth order fulfillment

Monitor online sales, order accuracy, and customer satisfaction

Track and report key performance metrics

Improve the online customer experience while aligning with Talpa’s culture

Manage relationships with e‑commerce platforms and delivery partners

What We’re Looking For

3–6 years of experience in e‑commerce, grocery, or retail operations

Experience with online ordering platforms and fulfillment workflows

Strong operational and problem‑solving skills

Data‑driven and customer‑focused mindset

Bilingual English/Spanish preferred

Experience serving Hispanic or multicultural markets a plus

Qualifications

Strong communication and writing skills to craft compelling content and effectively correspond with clients and team members

Experience in sales and event planning to organize events and support outreach efforts that drive business growth

Proven ability in project management to successfully coordinate and execute marketing initiatives

Attention to detail, organizational skills, and adaptability to handle multiple projects

Proficiency with marketing tools and technologies is a plus

Familiarity with retail, grocery, or related industries is advantageous

Bachelor’s degree in marketing, business, communications, or a related field preferred

Bilingual in English and Spanish

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