Dollar Tree Stores
Operations Manager - 1st Shift
Dollar Tree Stores, Litchfield Park, Arizona, United States, 85340
Salary Range: $90K - $100K
Overview This role partners with other leaders to oversee all aspects of DC operations in a full service, high volume, full and partial case retail distribution center with multiple shifts. The purpose of this role is to manage and coordinate the safe and clean receiving, order filling, and shipping operations within the DC. The Operations Manager at Dollar Tree ensures that work is performed according to SOP’s while meeting productivity and quality goals while fostering our culture of safety and cleanliness. Dollar Tree Operations Managers are hands‑on leaders who are capable of meeting aggressive production goals while mentoring and developing a team of supervisors and frontline associates to reach their maximum potential. The OM sets the standard by exemplifying Dollar Tree’s high standards of safety, sanitation, integrity and customer service.
Key Responsibilities
Coordinate and manage the filling of store orders, order selection, loading of trailers and all related paperwork; monitor loads to ensure merchandise is loaded according to quality standards.
Monitor, assess, and manage key productivity indicators—safety, financial, productivity, service, and people goals—to reduce and control costs.
Coordinate the flow of all order selection functions from primary pick locations to final close of outbound loaded trailers; monitor load quality to assure load stability on outbound deliveries.
Assist in coordination and management of replenishment cycles to assure timely restocking of primary pick locations.
Establish and monitor daily selecting and loading schedules; ensure adherence to schedules and proper utilization of resources to control costs and meet market demands.
Ensure accuracy, housekeeping, merchandise damage minimization, and safety through monitoring and enforcement of company requirements.
Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts; establish methods and procedures; identify and resolve operational problems; communicate expertise and approvals regarding departmental activities.
Partner with HR leadership team on hiring, orienting, training, mentoring, evaluating, and developing associates; carry out disciplinary actions including coaching, counseling, or recommending termination where appropriate.
Share and provide appropriate information to and anticipate the needs of all distribution center associates.
Prepare various statistics and reports for the functional area of responsibility.
Perform work with minimal direction; perform self‑initiated assignments; exercise judgment in determining objectives and approaches; work reviewed based on organizational objectives and schedules.
Evaluate current processes, methods, and SOPs; recommend continuous improvements.
Inbound Operations
Manage and coordinate receipt of merchandise, including unloading and checking; monitor loads to ensure unloading according to priority designation.
Coordinate and manage flow of reserve inventory from receiving dock to reserve locations; monitor reserve areas for orderly storage.
Coordinate and manage replenishment cycles to assure timely restocking of primary pick locations.
Establish and monitor daily receiving schedules; prioritize ensuring adherence and proper resource utilization to control costs and meet market demands.
Outbound Operations
Coordinate and manage filling of store orders, including order selection, merging operations, loading of trailers, and related paperwork; monitor loads for quality standards.
Coordinate flow of order selection functions from primary pick locations to final close of outbound loaded trailers; monitor load quality to ensure stability.
Assist in coordination and management of replenishment cycles for timely restocking of primary pick locations.
Establish and monitor daily selecting and loading schedule; ensure adherence and proper resource utilization to control costs and meet market demands.
Minimum Requirements & Qualifications
High school diploma or equivalent required; bachelor’s degree in business administration or logistics preferred.
Minimum of five years of distribution center management or operations experience.
Good working knowledge of DC practices and procedures.
Strong leadership, engagement, administrative, organizational, managerial, and communication skills.
Strong analytical ability to gather and interpret information; recommend and implement solutions.
Rapid, thorough independent decision making; creative problem solving; good judgment; personal and departmental accountability.
PC skills: Microsoft Office (Word, Excel, PowerPoint, Access); working knowledge of WMS such as AS400.
Must be flexible to work various shifts in accordance with business needs.
Full time.
Location: 7200 N Sarival Ave, Litchfield Park, Arizona 85340 DC20 – Dollar Tree.
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Overview This role partners with other leaders to oversee all aspects of DC operations in a full service, high volume, full and partial case retail distribution center with multiple shifts. The purpose of this role is to manage and coordinate the safe and clean receiving, order filling, and shipping operations within the DC. The Operations Manager at Dollar Tree ensures that work is performed according to SOP’s while meeting productivity and quality goals while fostering our culture of safety and cleanliness. Dollar Tree Operations Managers are hands‑on leaders who are capable of meeting aggressive production goals while mentoring and developing a team of supervisors and frontline associates to reach their maximum potential. The OM sets the standard by exemplifying Dollar Tree’s high standards of safety, sanitation, integrity and customer service.
Key Responsibilities
Coordinate and manage the filling of store orders, order selection, loading of trailers and all related paperwork; monitor loads to ensure merchandise is loaded according to quality standards.
Monitor, assess, and manage key productivity indicators—safety, financial, productivity, service, and people goals—to reduce and control costs.
Coordinate the flow of all order selection functions from primary pick locations to final close of outbound loaded trailers; monitor load quality to assure load stability on outbound deliveries.
Assist in coordination and management of replenishment cycles to assure timely restocking of primary pick locations.
Establish and monitor daily selecting and loading schedules; ensure adherence to schedules and proper utilization of resources to control costs and meet market demands.
Ensure accuracy, housekeeping, merchandise damage minimization, and safety through monitoring and enforcement of company requirements.
Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts; establish methods and procedures; identify and resolve operational problems; communicate expertise and approvals regarding departmental activities.
Partner with HR leadership team on hiring, orienting, training, mentoring, evaluating, and developing associates; carry out disciplinary actions including coaching, counseling, or recommending termination where appropriate.
Share and provide appropriate information to and anticipate the needs of all distribution center associates.
Prepare various statistics and reports for the functional area of responsibility.
Perform work with minimal direction; perform self‑initiated assignments; exercise judgment in determining objectives and approaches; work reviewed based on organizational objectives and schedules.
Evaluate current processes, methods, and SOPs; recommend continuous improvements.
Inbound Operations
Manage and coordinate receipt of merchandise, including unloading and checking; monitor loads to ensure unloading according to priority designation.
Coordinate and manage flow of reserve inventory from receiving dock to reserve locations; monitor reserve areas for orderly storage.
Coordinate and manage replenishment cycles to assure timely restocking of primary pick locations.
Establish and monitor daily receiving schedules; prioritize ensuring adherence and proper resource utilization to control costs and meet market demands.
Outbound Operations
Coordinate and manage filling of store orders, including order selection, merging operations, loading of trailers, and related paperwork; monitor loads for quality standards.
Coordinate flow of order selection functions from primary pick locations to final close of outbound loaded trailers; monitor load quality to ensure stability.
Assist in coordination and management of replenishment cycles for timely restocking of primary pick locations.
Establish and monitor daily selecting and loading schedule; ensure adherence and proper resource utilization to control costs and meet market demands.
Minimum Requirements & Qualifications
High school diploma or equivalent required; bachelor’s degree in business administration or logistics preferred.
Minimum of five years of distribution center management or operations experience.
Good working knowledge of DC practices and procedures.
Strong leadership, engagement, administrative, organizational, managerial, and communication skills.
Strong analytical ability to gather and interpret information; recommend and implement solutions.
Rapid, thorough independent decision making; creative problem solving; good judgment; personal and departmental accountability.
PC skills: Microsoft Office (Word, Excel, PowerPoint, Access); working knowledge of WMS such as AS400.
Must be flexible to work various shifts in accordance with business needs.
Full time.
Location: 7200 N Sarival Ave, Litchfield Park, Arizona 85340 DC20 – Dollar Tree.
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