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Solis Mammography

Patient Service Representative Part-Time

Solis Mammography, Cinnaminson, New Jersey, United States

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Patient Service Representative Part-Time

Location:

175 US-130 Suite C, Cinnaminson, NJ 08077

Work Hours:

Part-Time, 20 hours weekly, Monday-Friday, 8:00am-4:30pm, Variable days/times

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center, impacting the organization’s profitability.

Department Highlights

Strong team collaboration

Compassion and empathy toward patients and the team

Work with an innovative team to make healthcare more accessible, integrated, and reliable

Qualifications

High school diploma

Two years of healthcare registration or customer service experience preferred

Basic knowledge of cash handling

Basic knowledge of medical terminology preferred

Ability to read, write, and comprehend simple instructions and short correspondence

Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions

Basic mathematical calculation skills

Ability to sit or stand for long periods of time

Experience using Microsoft Office Suite; knowledge of RIS software preferred

Day in the Life

Understand, promote and demonstrate the Solis Way

Greet patients in a professional and friendly manner

Register patients completely and accurately, including input of demographic and insurance information into the RIS and verifying accuracy of existing information

Explain forms to patients and assist with form completion via paper or tablet, as necessary

Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintain confidentiality

Collect patient payments, explaining benefits, and performing insurance verification when necessary

Prepare paperwork for future appointments, incorporating additional paperwork needed for specific exams or payors as necessary

Ensure all diagnostic tests have required orders, request as needed, and follow up on outstanding requests

Schedule and reschedule patients as necessary

Generate daily invoice journal at the end of each day and reconcile payments using the Daily Reconciliation Report

Participate in front office training to stay abreast of front office policy and procedures

Benefits

Medical, Dental, Vision, 401(k), PTO, Paid Holidays

Backup Child/Adult Care

Other unique benefits

A Great Place to Work for the fourth year in a row.

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