The Salvation Army USA Eastern Territory
Quality Assurance Specialist (Full-Time/Multiple Locations)
The Salvation Army USA Eastern Territory, New York, New York, us, 10261
Quality Assurance Specialist (Full-Time/Multiple Locations)
Apply for the Quality Assurance Specialist role at The Salvation Army USA Eastern Territory. Responsibilities
Attend meetings and training sessions provided by OPWDD. Serve as an active member of the Incident Review Committee. Assist the QA /training Coordinator with the quality assurance program, audit procedures, and training schedule for the DDS network. Develop uniform standards for forms and procedures across the DDS network. Conduct scheduled and unscheduled inspections of ICF, IRA, and Family Care homes to ensure compliance with TSA, NYS, and NYC policies. File incidents into the WSIR System and maintain an effective incident management program. Prepare independent reports on inspections, audits, and incident investigations for the QA/Training Coordinator, Director of Social Services, and DDS Director. Provide special training to improve quality of care, including activities of daily living, food planning, budgeting, and safety. Assist with financial audits to safeguard resident funds. Maintain accurate health, safety, and program records, and submit them on time. Offer skill development support for residents in areas such as daily living and socialization. Respond to additional duties as assigned by the supervisor. Qualifications
Bachelor’s degree or 5+ years of experience in management, leadership, or Human Resources management. Minimum 2 years of proven experience with OPWDD. At least 1 year of staff training and audit review experience. High level of respect and consideration for residents. Excellent organizational, time‑management, and interpersonal skills. Customer service experience. Certified investigator. Valid driver’s license; must drive large vehicles including wheelchairs or 15‑seater vans. SCIP‑R and First Aid/CPR certification. Availability to work 24/7 via phone and Lotus Notes.
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Apply for the Quality Assurance Specialist role at The Salvation Army USA Eastern Territory. Responsibilities
Attend meetings and training sessions provided by OPWDD. Serve as an active member of the Incident Review Committee. Assist the QA /training Coordinator with the quality assurance program, audit procedures, and training schedule for the DDS network. Develop uniform standards for forms and procedures across the DDS network. Conduct scheduled and unscheduled inspections of ICF, IRA, and Family Care homes to ensure compliance with TSA, NYS, and NYC policies. File incidents into the WSIR System and maintain an effective incident management program. Prepare independent reports on inspections, audits, and incident investigations for the QA/Training Coordinator, Director of Social Services, and DDS Director. Provide special training to improve quality of care, including activities of daily living, food planning, budgeting, and safety. Assist with financial audits to safeguard resident funds. Maintain accurate health, safety, and program records, and submit them on time. Offer skill development support for residents in areas such as daily living and socialization. Respond to additional duties as assigned by the supervisor. Qualifications
Bachelor’s degree or 5+ years of experience in management, leadership, or Human Resources management. Minimum 2 years of proven experience with OPWDD. At least 1 year of staff training and audit review experience. High level of respect and consideration for residents. Excellent organizational, time‑management, and interpersonal skills. Customer service experience. Certified investigator. Valid driver’s license; must drive large vehicles including wheelchairs or 15‑seater vans. SCIP‑R and First Aid/CPR certification. Availability to work 24/7 via phone and Lotus Notes.
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