Soho House & Co
The Role
At Soho House a
Food & Beverage Manager
is responsible for managing service, quality control and ensuring a consistent and excellent F&B experience under the direction of the General Manager. The F&B Manager owns daily, weekly and monthly delivery of special projects and works to ensure optimal member, guest and staff experience. As a Food & Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing and hiring for specific areas of the business, inventory and purchasing, vendor relationships and ensuring the business is optimized to its highest standards, staff and finance.
A successful Food and Beverage Manager will maximize sales and revenue by building relationships with customers, understanding their needs, and implementing opportunities that drive efficiency and effective processes. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training, and oversight of F&B staff scheduling.
Main Duties
Influential leader who proactively manages operations with the General Manager to ensure service, staffing and member/guest experience are above par and profit meets targeted budgets.
Passionate about guest service and articulate in communicating with and interacting with members, guests and staff to preserve excellent levels of internal and external customer service.
Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements.
Proactive in identifying customers' needs and responsive in developing an action plan that enhances experience and mitigates risk.
Engage and comply with HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential.
Establish targets, KPIs, schedules, policies and procedures.
Drive transparency and open communication channels that foster team awareness, ownership and accountability with emphasis on motivation and teamwork.
Comply with all allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations.
Responsible for weekly/daily recaps that entail various aspects of the shift including service standards, allergy procedures, staffing, sales, profit and proactive solutions to mitigate future risk.
Required Skills/Qualifications
Minimum of 5+ years’ experience in a similar capacity.
Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments.
Proficient experience with POS (or alternative), Open Table, Opera or other hospitality-driven technologies.
Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service.
Passionate about food and beverage trends and best practices and local health & safety compliance regulations.
Ability to manage personnel and meet or exceed financial targets.
Guest-oriented and service-minded as well as flexible and proactive.
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to make periodical fast-paced movements required to move from one part of the property to others.
Must be able to move, pull, push, carry or lift at least 30 pounds.
Must be able to occasionally kneel, bend, crouch and climb.
Must be able to perform physical activities such as lifting, cleaning and stooping.
Must be able to stand, walk, lift and bend for long periods of time.
Why Work With Us
Health Care + 401K : Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as retirement fund with a 2% match.
Paid Time Off : Full-time employees have sick days and vacation days.
Career Development : Soho House can progress your career domestically or internationally as well as managerially or technically.
Soho Impact : Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
Learning & Development : An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic : Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.
Team Events : From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal : Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Pay Range:
$72,500—$72,500 USD
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
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Food & Beverage Manager
is responsible for managing service, quality control and ensuring a consistent and excellent F&B experience under the direction of the General Manager. The F&B Manager owns daily, weekly and monthly delivery of special projects and works to ensure optimal member, guest and staff experience. As a Food & Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing and hiring for specific areas of the business, inventory and purchasing, vendor relationships and ensuring the business is optimized to its highest standards, staff and finance.
A successful Food and Beverage Manager will maximize sales and revenue by building relationships with customers, understanding their needs, and implementing opportunities that drive efficiency and effective processes. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training, and oversight of F&B staff scheduling.
Main Duties
Influential leader who proactively manages operations with the General Manager to ensure service, staffing and member/guest experience are above par and profit meets targeted budgets.
Passionate about guest service and articulate in communicating with and interacting with members, guests and staff to preserve excellent levels of internal and external customer service.
Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements.
Proactive in identifying customers' needs and responsive in developing an action plan that enhances experience and mitigates risk.
Engage and comply with HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential.
Establish targets, KPIs, schedules, policies and procedures.
Drive transparency and open communication channels that foster team awareness, ownership and accountability with emphasis on motivation and teamwork.
Comply with all allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations.
Responsible for weekly/daily recaps that entail various aspects of the shift including service standards, allergy procedures, staffing, sales, profit and proactive solutions to mitigate future risk.
Required Skills/Qualifications
Minimum of 5+ years’ experience in a similar capacity.
Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments.
Proficient experience with POS (or alternative), Open Table, Opera or other hospitality-driven technologies.
Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service.
Passionate about food and beverage trends and best practices and local health & safety compliance regulations.
Ability to manage personnel and meet or exceed financial targets.
Guest-oriented and service-minded as well as flexible and proactive.
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to make periodical fast-paced movements required to move from one part of the property to others.
Must be able to move, pull, push, carry or lift at least 30 pounds.
Must be able to occasionally kneel, bend, crouch and climb.
Must be able to perform physical activities such as lifting, cleaning and stooping.
Must be able to stand, walk, lift and bend for long periods of time.
Why Work With Us
Health Care + 401K : Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as retirement fund with a 2% match.
Paid Time Off : Full-time employees have sick days and vacation days.
Career Development : Soho House can progress your career domestically or internationally as well as managerially or technically.
Soho Impact : Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
Learning & Development : An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic : Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.
Team Events : From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal : Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Pay Range:
$72,500—$72,500 USD
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
#J-18808-Ljbffr