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Methodist Health System

Medical Assistant/ Patient Representative

Methodist Health System, Dallas, Texas, United States, 75215

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Medical Assistant / Patient Representative Join to apply for the

Medical Assistant / Patient Representative

role at

Methodist Health System

Hours of Work:

8am - 5pm

Days Of Week:

Mon - Fri

Work Shift:

8X5 Day (United States of America)

Job Description The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA will perform routine clinical processes as directed by the physician and will also participate in patient education, enter appropriate documentation into patient charts and perform other duties assigned within the scope of your licensure.

Job Requirements

Graduation from an accredited program for Medical Assistants.

2+ years of professional medical assisting in a practice setting is preferred.

National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.

Valid CPR certification.

Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.

Extensive standing and walking; frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations and other conditions common to a physician’s office; requires working under stressful conditions or working irregular hours.

Job Responsibilities

Maintains strict patient confidentiality and will use complete discretion when discussing patient information.

Implement patient care under the guidance and direction of all physicians, MAs and/or Office Manager(s).

May screen phone calls during triage under the supervision of a physician. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face‑to‑face triage situation requiring a medical decision will be immediately referred to a physician.

May perform intramuscular, intradermal or subcutaneous injections with complete documentation.

Assists physicians and/or MAs in providing nursing care to patients in accordance with clinic policies and procedures.

Takes patient history and vitals.

On a monthly basis checks for expired medication, keeping appropriate documentation and disposal.

Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.

Assist in Rx refills via Fax, E‑Rx or phone calls and updating in the patient medication module.

Demonstrates extensive working knowledge and practice of infection control procedures.

Cleans and disinfects all instruments and maintains QA reports for the autoclave.

Other job duties as assigned.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast‑growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy competitive salaries and an outstanding benefits package that includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award‑winning workplace:

Newsweek’s America’s Most Admired Workplaces 2026

Glassdoor’s Best‑Led Companies 2025

Fortune’s Best Workplaces in Health Care 2025

Great Place to Work Certified 2026‑2026

Glassdoor’s Best Places to Work 2025

TIME’s Best Companies for Future Leaders 2025

Military Friendly – Gold Employer 2025

Newsweek’s America’s Greatest Workplaces for Mental Well‑Being 2025

Becker’s Healthcare Top Places to Work in Healthcare 2025

Newsweek’s Greatest Workplaces 2025

Seniority Level Entry level

Employment Type Full-time

Job Function Health Care Provider

Industries Hospitals and Health Care

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