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Jets.com

Client Services Specialist

Jets.com, Boca Raton, Florida, us, 33481

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Flight Operations Coordinator

In-House Role. The Candidate must be able to travel to our Boca Raton Office. We are not considering remote candidates. Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best. We are seeking an experienced and detail-oriented

Flight Operations Coordinator

to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally,

we are prioritizing candidates with leadership experience, as we see this role evolving into managing a team of coordinators in the future. Key Responsibilities Coordinate and Schedule Flights

Efficiently arrange flight itineraries, considering client preferences and operational requirements. Ensure Safe Operations

Monitor flight progress, weather conditions, and other factors that impact travel, making real?time adjustments as needed. Client Communication

Maintain clear and professional communication with clients, providing updates and addressing any travel?related inquiries. Accurate Documentation

Maintain detailed flight records, manage billing processes, and reconcile accounts. Customer Service

Handle customer inquiries with professionalism, ensuring issues are resolved efficiently. Compliance and Safety

Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety. Ad Hoc Projects

Support the Vice President of Sales on projects aimed at building, optimizing, and innovating the sales department.

Qualifications

Leadership Experience

Ability to mentor and guide others, with the potential to lead a team of coordinators in the future. Proficiency in Excel and PowerPoint

Comfortable analyzing data, preparing reports, and presenting insights. Detail?Oriented and Organized

Ability to multitask and manage multiple flights and clients simultaneously. Strong Communication Skills

Professional verbal and written communication with both clients and internal teams. Ability to Work Under Pressure

Remain calm and efficient in a fast?paced, time?sensitive environment. Aviation Knowledge

Preferred but not required; a willingness to learn is essential.

If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply! Seniority Level

Associate Employment Type

Full?time Job Function

Administrative, General Business, and Business Development Industries

Airlines and Aviation and Operations Consulting #J-18808-Ljbffr