Heartland Dental
Supporting our front office as a
Business Assistant , you’ll be surrounded by camaraderie and partnership‑where patients come first, and continuous learning is encouraged! Hard‑working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid‑sized companies in a nationwide study and achieved a 5‑star rating for both awards.
Minimum Requirements A minimum of 2 years of experience in a dental front office setting with knowledge of patient scheduling and insurance verification is required for consideration for this position.
Expected Schedule
Monday 8:00 a‑5:00 p
Tuesday 8:00 a‑5:00 p
Wednesday 8:00 a‑6:00 p
Thursday 8:00 a‑5:00 p
Friday 8:00 a‑3:00 p
More About The Role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front‑loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on‑demand Daily Pay
About Buttermilk Family Dentistry
Join an 11‑person team that thrives on collaboration, communication, and community
A fast‑paced and family‑oriented environment
An office with modern technology and equipment in place
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
Regular HIPAA training will be required; the individual will need to protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Experience with Dentrix or other dental software
Physical Requirements
Ability to perform essential duties with or without reasonable accommodation; accommodations may be made for disabilities
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual or in‑person training sessions periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions and will be completed prior to employment (not applicable in FL & TN)
Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to over 3,000 supported doctors across 39 states and the District of Columbia in more than 1,800 dental offices. Each Heartland Dental supported office is unique to its community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr
Business Assistant , you’ll be surrounded by camaraderie and partnership‑where patients come first, and continuous learning is encouraged! Hard‑working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid‑sized companies in a nationwide study and achieved a 5‑star rating for both awards.
Minimum Requirements A minimum of 2 years of experience in a dental front office setting with knowledge of patient scheduling and insurance verification is required for consideration for this position.
Expected Schedule
Monday 8:00 a‑5:00 p
Tuesday 8:00 a‑5:00 p
Wednesday 8:00 a‑6:00 p
Thursday 8:00 a‑5:00 p
Friday 8:00 a‑3:00 p
More About The Role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front‑loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on‑demand Daily Pay
About Buttermilk Family Dentistry
Join an 11‑person team that thrives on collaboration, communication, and community
A fast‑paced and family‑oriented environment
An office with modern technology and equipment in place
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
Regular HIPAA training will be required; the individual will need to protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Experience with Dentrix or other dental software
Physical Requirements
Ability to perform essential duties with or without reasonable accommodation; accommodations may be made for disabilities
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual or in‑person training sessions periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions and will be completed prior to employment (not applicable in FL & TN)
Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to over 3,000 supported doctors across 39 states and the District of Columbia in more than 1,800 dental offices. Each Heartland Dental supported office is unique to its community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr