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Gulla CPA

Front Desk Representative

Gulla CPA, Troy, Michigan, United States, 48083

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Gulla CPA is a rapidly growing CPA and advisory firm dedicated to delivering exceptional client service. We are looking for a professional Admin/Front Desk to serve as the first point of contact for clients, visitors, and callers, ensuring smooth office operations and a consistently professional experience.

Base pay range $38,000.00/yr - $50,000.00/yr

This range is provided by Gulla CPA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Role Summary The Admin / Front Desk team member ensures that every client, visitor, and caller receives friendly, prompt, and professional support. This position supports daily office operations, assists with administrative tasks, and helps the team stay organized during a period of rapid company growth.

Key Responsibilities 1. Client and Visitor Interaction

Answer incoming phone calls promptly and professionally, directing them to the appropriate team members

Greet clients and visitors warmly upon arrival and ensure they feel welcomed

Manage client check‑ins and assist with meeting coordination and logistics

Represent Gulla CPA with a positive, professional, and service‑oriented attitude

2. Administrative Support and Daily Operations

Perform daily administrative tasks including scanning, copying, filing, and organizing documents

Handle all incoming and outgoing mail, packages, and deliveries

Support scheduling, appointment coordination, and meeting preparation as needed

Maintain office supplies, ensuring the workspace is well‑stocked, organized, and operating smoothly

3. Communication and Coordination

Act as a primary communication link between clients and staff

Record accurate messages and deliver them promptly to the appropriate team members

Assist the Super Admin and Operations team with document collection and basic client coordination

Maintain strict confidentiality and professionalism when handling sensitive or private information

Qualifications

Previous experience in an administrative, front desk, or customer‑facing role

Strong communication and interpersonal skills

Professional, friendly, and polished demeanor

Ability to multitask, prioritize, and stay organized in a fast‑paced environment

Basic computer skills, including proficiency with email, calendars, and office software

Dependable, punctual, and committed to high‑quality client service

What We’re Looking For

Someone who enjoys helping people and creating a welcoming environment

A professional who can represent the brand well, whether answering phones, greeting clients, or supporting the team

A reliable team member who keeps the office running smoothly

Someone who thrives in a growing company and is ready to support day‑to‑day operations

What We Offer

A role where your work makes a real impact on the success of the firm

A collaborative culture that values reliability, initiative, and growth

Competitive compensation based on experience

PTO, holidays, 401(k), and health insurance for full‑time employees

A chance to grow alongside a firm that’s scaling nationally

Who We Are at Gulla CPAs & Advisors Since 2019, Gulla CPA has grown from a humble local firm to a trusted financial partner serving business owners across the U.S. and internationally.

Our Mission: To empower business owners with financial clarity and proactive strategies so they can take control of their financial journey.

We’re a dynamic CPA and advisory firm offering:

Accounting

Tax Compliance

Tax Advisory & Consulting

Fractional CFO Services

Seniority level Associate

Employment type Full‑time

Job function Administrative and Customer Service

Industries Office Administration and Accounting

Ready to be the person who keeps everything running smoothly?

Apply today and help us build something extraordinary.

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