Sonesta International Hotels Corporation
Hybrid Staff Accountant/Front Desk Agent
Sonesta International Hotels Corporation, Washington, District of Columbia, us, 20022
* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.* Register guests, issue room keys, and provide information on hotel services and room location.
Answer phones in a prompt and courteous manner.* Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.* Responsible to maintain the security of cash, credit card transactions, and guest information.* May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Up-sell rooms where possible to maximize revenue.* Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.* Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.* Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.* Issue, control and release guest safe-deposit boxes.* Comply with federal, state and local laws regarding health, safety, and alcohol services.* Perform other duties as assigned.**Benefits**Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:* Medical, Dental and Vision Insurance* Health Savings Account with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation and Sick Days* Sonesta Hotel Discounts* Educational Assistance* Paid Parental Leave* Company Paid Life Insurance* Company Paid Short Term and Long Term Disability Insurance* Various Employee Perks and Discounts* Hospital Indemnity* Critical Illness Insurance* Accident Insurance**Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.**$29.50 to $31.50 / hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.* Medical, Dental and Vision Insurance* Health Savings Account with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation and Sick Days* Sonesta Hotel Discounts* Educational Assistance* Paid Parental Leave* Company Paid Life Insurance* Company Paid Short Term and Long Term Disability Insurance* Various Employee Perks and Discounts* Hospital Indemnity* Critical Illness Insurance* Accident InsuranceAt Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.
We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.
We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.
If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. #J-18808-Ljbffr
Answer phones in a prompt and courteous manner.* Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.* Responsible to maintain the security of cash, credit card transactions, and guest information.* May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Up-sell rooms where possible to maximize revenue.* Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.* Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.* Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.* Issue, control and release guest safe-deposit boxes.* Comply with federal, state and local laws regarding health, safety, and alcohol services.* Perform other duties as assigned.**Benefits**Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:* Medical, Dental and Vision Insurance* Health Savings Account with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation and Sick Days* Sonesta Hotel Discounts* Educational Assistance* Paid Parental Leave* Company Paid Life Insurance* Company Paid Short Term and Long Term Disability Insurance* Various Employee Perks and Discounts* Hospital Indemnity* Critical Illness Insurance* Accident Insurance**Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.**$29.50 to $31.50 / hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.* Medical, Dental and Vision Insurance* Health Savings Account with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation and Sick Days* Sonesta Hotel Discounts* Educational Assistance* Paid Parental Leave* Company Paid Life Insurance* Company Paid Short Term and Long Term Disability Insurance* Various Employee Perks and Discounts* Hospital Indemnity* Critical Illness Insurance* Accident InsuranceAt Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.
We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.
We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.
If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. #J-18808-Ljbffr