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Fairfax Radiology Centers, LLC

Imaging Center Hospitality Associate - PRN

Fairfax Radiology Centers, LLC, Centreville, Virginia, United States, 22020

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Imaging Center Hospitality Associate | Centreville, VA | Weekdays Only | PRN

Fairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking an

Imaging Center Hospitality Associate

to join our team in Centreville, Virginia.

Curious to know more about this role? Watch this video from one of our Imaging Center Hospitality Associates: Day in the Life of an Imaging Center Hospitality Associate

As the first point of contact for our patients and their families, you’ll play a key role in ensuring a welcoming, seamless, and supportive experience. This position requires professionalism, empathy, attention to detail, and the ability to balance hospitality with accuracy in every interaction. You’ll also uphold our

Imaging Center Hospitality Standards , ensuring confidentiality, courtesy, and teamwork in all aspects of patient service.

About the Role This is a

PRN

position located in our Centreville Imaging Center.

Schedule:

PRN

Perks:

Free on-site parking, and uniform allowance

Why You’ll Love Working Here Fairfax Radiology Centers offers a competitive and comprehensive benefits package, including:

Uniform Allowance

Opportunities for growth and professional development in patient services and healthcare administration

What You’ll Do

Greet all patients and guests promptly, providing a friendly and professional welcome

Assist patients with the check-in process, including obtaining ID, orders, insurance information, and payments

Register patients accurately in RIS, scan necessary documents, and ensure data integrity for billing and claims

Verify orders and pre-authorizations in MedInformatics (MI); elevate discrepancies as needed

Maintain a clean, organized reception and waiting area to ensure a comfortable, patient‑focused environment

Monitor patient arrivals and wait times, keeping patients informed of delays and escalating concerns to the Radiology Center Manager when necessary

Answer and screen calls courteously following FRC Phone Etiquette Rules; transfer or relay information as appropriate

Assist with same‑day scheduling needs, walk‑in x-rays, and other exams within the center

Provide additional support tasks such as burning/loading DVDs and releasing records

Uphold confidentiality, comply with OSHA, HIPAA, and other federal/state regulations

What You’ll Bring

High school diploma or GED required

Minimum 1 year of customer service or hospitality experience (healthcare experience a plus)

Strong interpersonal and communication skills; ability to demonstrate respect, empathy, and professionalism even in stressful situations

Comfort interacting with patients while handling administrative tasks

Strong organizational and multitasking skills in a busy environment

Proficiency with computers, ability to toggle between multiple screens, and efficient keyboard use

Enthusiasm, professionalism, and a solution‑oriented approach

Ability to move throughout the office and handle items at/above/below desk level

Who We Are Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides advanced medical imaging at 20 outpatient locations throughout Northern Virginia. We partner with hospitals and healthcare providers across the region to deliver exceptional patient care and specialized diagnostic services.

Equal Opportunity Employer FRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic.

Ready to make a difference as the welcoming face of our Centreville Imaging Center? Apply today to join FRC as an Imaging Center Hospitality Associate!

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