Guest Experience & Brand Reputation Lead

A leading bakery café chain is seeking a Guest Experience Manager at their Support Office in Moonachie, New Jersey. This role involves monitoring and responding to guest feedback, crafting brand-aligned communications, and collaborating with various teams to enhance guest satisfaction. The ideal candidate will have a Bachelor's degree and at least 2 years of experience in customer service. The position offers competitive compensation and comprehensive benefits including health insurance, 401K, and paid time off. #J-18808-Ljbffr