Logo
Dermalogica

Education Support Specialist

Dermalogica, Carson, California, us, 90749

Save Job

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure!

What You’ll Do The

Education Support Specialist

plays a key role in delivering an exceptional experience for students, educators, and professional accounts across our 12 Learning Lofts. This position provides administrative, operational, and customer service support to ensure our education programs run smoothly and reflect our commitment to skin health and professional excellence.

Key Responsibilities

Manage and enter schedules for our 12 Learning Lofts including our National Account Calendars

Schedule National Account Training sessions for New Open Doors and Dermaplaning

Respond to Education Guidance Zendesk tickets with professionalism and care

Check in students for in-person classes and provide onsite assistance

Support Will Call operations: log daily orders and assist with pickups for employees and accounts

Oversee Student Store operations: open/close register, process purchases, restock shelves, and maintain cleanliness

Build lasting relationships with students and accounts by delivering exceptional customer service via phone and in person

Manage and place Learning Loft classroom orders in internal systems

Provide general administrative and event support, including pre-shipping materials for certification completions

Perform additional duties as assigned

What You’ll Bring

High school diploma required; prior experience in an administrative role preferred

Excellent organizational and follow-up skills, with the ability to prioritize multiple tasks and meet deadlines

Strong attention to detail and accuracy

Proficiency with Microsoft Outlook, Word, and Excel (advanced beginner level in Excel)

Strong written and verbal communication skills

Familiarity with the skincare industry or Dermalogica products is a plus

Comfortable working independently and collaboratively within a fast-moving team environment

Ability to lift and carry up to 25 lbs frequently and 50 lbs occasionally, and stand for extended periods during event support

A genuine interest in skin health and professional education is highly valued

Monday-Friday required at corporate office.

Must reside within a 30-minute commute of the Corporate office: 1535 Beachey Pl, Carson, CA 90746.

What We Offer

Competitive Compensation

Paid Time Off

Monthly Product Allowances

Annual Fitness Reimbursement

401(k) plus company matching

Life/Accident/Disability insurance

Wellness programs

Paid family leave

Domestic partner benefits

Education/training programs

Thrive in a hybrid work environment (3 days in office)

Why Join Us?

A Legacy of Success:

Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.

Entrepreneurial Spirit and Innovation:

At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.

Backed by Unilever:

In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.

The expected base salary for this position is base hourly pay rate is $19.00-$20.00. The exact base pay rate is determined by various factors including experience, skills, education, geographic location, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results.

Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry? Apply now and complete your online application. Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.

#J-18808-Ljbffr