The University of Texas at Austin
Employee Assistance Counselor
Job Title:
Employee Assistance Counselor
Hiring Department:
Office of Human Resources
Position Open To:
All Applicants
Weekly Scheduled Hours:
40
FLSA Status:
To Be Determined at Offer
Earliest Start Date:
Ongoing
Position Duration:
Expected to Continue
Location:
Austin, TX
This is a full‑time (40‑hour/week) position with a hybrid work schedule. Counseling appointments are held both in person and virtually. The current expectation is that counselors work on‑site three days per week to support in‑person appointments, team collaboration, and university outreach.
The Employee Assistance Program (EAP) provides brief counseling and consultation services, crisis intervention, assessment and referral, educational programming, and supervisory consultation. We strive to create a supportive, welcoming environment for all University of Texas System and University of Texas at Austin employees.
Your skills will make a difference. You’ll be working for a university that is internationally recognized for academic excellence and research. Your contributions will directly impact the well‑being of faculty and staff, which in turn supports the student experience. If you are someone who finds purpose in meaningful, relationship‑centered work, we hope you’ll consider joining our team.
Benefits
Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary vision, dental, life, and disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan with employer matching funds
Additional voluntary retirement programs: Tax Sheltered Annuity 403(b) and Deferred Compensation 457(b)
Flexible spending account options for medical and childcare expenses
Free access to LinkedIn Learning and other professional development tools
Tuition assistance
Expansive employee discount program, including athletic tickets
Free access to UT Austin’s libraries and museums with staff ID
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID
Security‑sensitive position; criminal background check conducted on selected candidate. Hiring decision is contingent upon applicant clearing background requirements. Must be authorized to work in the United States on a full‑time basis for any employer without sponsorship.
Hybrid work available: work from home 1‑2 days per week.
Purpose To transform lives and enhance organizational well‑being by providing counseling, consultation, and training services to the UT community. This position serves as a counselor on the EAP team and contributes to a culture of collaboration, responsiveness, and professionalism.
Responsibilities
Deliver short‑term, individual and group counseling to UT faculty, staff, and retirees. Conduct mental health assessments, develop treatment plans, and facilitate goal‑oriented therapeutic interventions. Establish collaborative, problem‑solving relationships with clients. Inform clients of confidentiality limits and mandatory reporting responsibilities. Refer to community and campus providers for longer‑term support or higher levels of care, including outpatient and inpatient treatment.
Create and deliver presentations on topics such as stress management, suicide prevention, navigating workplace mental health, dealing with difficult customers, and crisis response. Promote EAP services through campus outreach and tailor trainings to the needs of departments and units.
Provide assessment and intervention for employees in crisis. Collaborate with university violence risk assessment professionals and participate in response efforts for distressed or unsafe employees. Offer support to managers navigating the Fitness for Duty process. Provide outreach to workgroups affected by critical incidents or trauma.
Consult with supervisors, human resources and university leaders to address concerns about employee behavior, team dynamics, and workplace functioning. Topics include but are not limited to workforce transitions, conflict, change management, and employee wellness. Apply an understanding of organizational systems, university policies, and departmental operations.
Participate in department‑wide planning efforts. Use client and community feedback to inform services. Align programming with Human Resources and university priorities.
Maintain accurate and timely documentation in accordance with professional standards. Attend staff meetings and represent EAP in relevant university and cross‑departmental initiatives.
Carry out additional responsibilities as needed in support of departmental and university goals.
Required Qualifications
Master’s or doctoral degree in social work, counseling, psychology, or a related mental health field.
Licensure in Texas as LCSW, LPC, LMFT, or Psychologist.
Five years of full‑time experience providing mental health counseling to adults.
Ability to provide respectful, effective care to clients with a range of lived experiences and backgrounds.
Experience providing individual counseling for concerns such as anxiety, depression, trauma, and work‑related stress.
Experience designing and delivering mental health presentations, trainings, and group therapy.
Strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Adherence to high ethical and professional standards.
Proficiency in basic computer skills and clinical documentation.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bilingual fluency in English and Spanish, Kinyarwanda, or Vietnamese.
Experience working in a multidisciplinary environment such as a university, hospital, or EAP setting.
Experience providing consultation to leadership or human resources partners.
Familiarity with internal or external EAP models.
Experience with crisis response, trauma‑informed care, or threat assessment.
Specialized training or certification in areas such as EMDR, CEAP, organizational development, eldercare or substance use treatment.
Knowledge of and comfort navigating complex systems and institutional dynamics.
Salary Range $70,000
Working Conditions Standard office
Required Materials
Resume/CV
3 work references with contact information; at least one reference should be from a supervisor
Letter of interest
Important For Applicants Who Are NOT Current University Employees or Contingent Workers You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new résumé for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the application questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that ALL required materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important For Current University Employees and Contingent Workers As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu, and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion or veteran status in employment, educational programs and activities, and admissions.
Additional compliance and E‑Verify information removed for brevity.
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Job Title:
Employee Assistance Counselor
Hiring Department:
Office of Human Resources
Position Open To:
All Applicants
Weekly Scheduled Hours:
40
FLSA Status:
To Be Determined at Offer
Earliest Start Date:
Ongoing
Position Duration:
Expected to Continue
Location:
Austin, TX
This is a full‑time (40‑hour/week) position with a hybrid work schedule. Counseling appointments are held both in person and virtually. The current expectation is that counselors work on‑site three days per week to support in‑person appointments, team collaboration, and university outreach.
The Employee Assistance Program (EAP) provides brief counseling and consultation services, crisis intervention, assessment and referral, educational programming, and supervisory consultation. We strive to create a supportive, welcoming environment for all University of Texas System and University of Texas at Austin employees.
Your skills will make a difference. You’ll be working for a university that is internationally recognized for academic excellence and research. Your contributions will directly impact the well‑being of faculty and staff, which in turn supports the student experience. If you are someone who finds purpose in meaningful, relationship‑centered work, we hope you’ll consider joining our team.
Benefits
Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary vision, dental, life, and disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan with employer matching funds
Additional voluntary retirement programs: Tax Sheltered Annuity 403(b) and Deferred Compensation 457(b)
Flexible spending account options for medical and childcare expenses
Free access to LinkedIn Learning and other professional development tools
Tuition assistance
Expansive employee discount program, including athletic tickets
Free access to UT Austin’s libraries and museums with staff ID
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID
Security‑sensitive position; criminal background check conducted on selected candidate. Hiring decision is contingent upon applicant clearing background requirements. Must be authorized to work in the United States on a full‑time basis for any employer without sponsorship.
Hybrid work available: work from home 1‑2 days per week.
Purpose To transform lives and enhance organizational well‑being by providing counseling, consultation, and training services to the UT community. This position serves as a counselor on the EAP team and contributes to a culture of collaboration, responsiveness, and professionalism.
Responsibilities
Deliver short‑term, individual and group counseling to UT faculty, staff, and retirees. Conduct mental health assessments, develop treatment plans, and facilitate goal‑oriented therapeutic interventions. Establish collaborative, problem‑solving relationships with clients. Inform clients of confidentiality limits and mandatory reporting responsibilities. Refer to community and campus providers for longer‑term support or higher levels of care, including outpatient and inpatient treatment.
Create and deliver presentations on topics such as stress management, suicide prevention, navigating workplace mental health, dealing with difficult customers, and crisis response. Promote EAP services through campus outreach and tailor trainings to the needs of departments and units.
Provide assessment and intervention for employees in crisis. Collaborate with university violence risk assessment professionals and participate in response efforts for distressed or unsafe employees. Offer support to managers navigating the Fitness for Duty process. Provide outreach to workgroups affected by critical incidents or trauma.
Consult with supervisors, human resources and university leaders to address concerns about employee behavior, team dynamics, and workplace functioning. Topics include but are not limited to workforce transitions, conflict, change management, and employee wellness. Apply an understanding of organizational systems, university policies, and departmental operations.
Participate in department‑wide planning efforts. Use client and community feedback to inform services. Align programming with Human Resources and university priorities.
Maintain accurate and timely documentation in accordance with professional standards. Attend staff meetings and represent EAP in relevant university and cross‑departmental initiatives.
Carry out additional responsibilities as needed in support of departmental and university goals.
Required Qualifications
Master’s or doctoral degree in social work, counseling, psychology, or a related mental health field.
Licensure in Texas as LCSW, LPC, LMFT, or Psychologist.
Five years of full‑time experience providing mental health counseling to adults.
Ability to provide respectful, effective care to clients with a range of lived experiences and backgrounds.
Experience providing individual counseling for concerns such as anxiety, depression, trauma, and work‑related stress.
Experience designing and delivering mental health presentations, trainings, and group therapy.
Strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Adherence to high ethical and professional standards.
Proficiency in basic computer skills and clinical documentation.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bilingual fluency in English and Spanish, Kinyarwanda, or Vietnamese.
Experience working in a multidisciplinary environment such as a university, hospital, or EAP setting.
Experience providing consultation to leadership or human resources partners.
Familiarity with internal or external EAP models.
Experience with crisis response, trauma‑informed care, or threat assessment.
Specialized training or certification in areas such as EMDR, CEAP, organizational development, eldercare or substance use treatment.
Knowledge of and comfort navigating complex systems and institutional dynamics.
Salary Range $70,000
Working Conditions Standard office
Required Materials
Resume/CV
3 work references with contact information; at least one reference should be from a supervisor
Letter of interest
Important For Applicants Who Are NOT Current University Employees or Contingent Workers You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new résumé for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the application questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that ALL required materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important For Current University Employees and Contingent Workers As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu, and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion or veteran status in employment, educational programs and activities, and admissions.
Additional compliance and E‑Verify information removed for brevity.
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