Daybreak Miami Valley
Summary
The Outreach Care Coordinator connects youth ages 18-24 experiencing homelessness to permanent housing and supportive resources. This position provides face‑to‑face triage services in shelters, in community settings, and through street outreach to engage unsheltered youth. The Care Coordinator also participates in the rotation of supervising Daybreak's Drop‑In Center, where many unhoused youth seek support, guidance, and connection to resources.
Beyond direct client support, this position plays a critical role in representing Daybreak across the Miami Valley through outreach and community engagement. The Care Coordinator builds trusting relationships with high‑risk or hard‑to‑reach youth, develops individualized service plans, and collaborates with service providers to connect clients to housing, employment, healthcare, and personal development opportunities. The role requires strong communication skills, cultural competence, persistence, and a passion for helping young people move from homelessness to stability and independence.
Essential Duties And Responsibilities
Conduct street outreach to identify and engage unsheltered youth (ages 18-24) in encampments, public spaces, and community locations, linking them to prevention, drop‑in, intake, shelter, housing, and supportive services.
Provide face‑to‑face triage and crisis intervention in shelters, the Drop‑In Center, and community settings to address immediate needs and connect youth to Daybreak's programs (shelter, employment, behavioral health, and housing).
Participate in the rotation of supervising Daybreak's Drop‑In Center, ensuring a safe, supportive space for homeless and street‑homeless youth.
Build trusting, therapeutic relationships with youth and utilize evidence‑based practices (Trauma‑Informed Care, Motivational Interviewing, Harm Reduction) to support engagement and progress toward stability.
Complete intakes, coordinated entry assessments, housing needs assessments, and HMIS documentation accurately and within required timelines.
Collaborate with Daybreak teams (housing, employment, clinical, case management) and external partners (PATH program, Goodwill, Homeless Solutions Policy Board, Five Rivers Samaritan Clinic, Children Services, schools, treatment providers, etc.) to connect youth to resources.
Find opportunities for enhancement of the existing structure and processes between the adult shelters and Daybreak. Collaborate with the adult shelter staff to identify and referral of youth in need of assistance. Establish an effective communication system between Daybreak, Homefull, St. Vincent de Paul and other adult shelters.
Support youth in applying for benefits and entitlements to improve access to housing and stability.
Provide respectful, person‑centered services to youth with complex needs, including those experiencing chronic homelessness, mental health challenges, and co‑occurring substance use disorders.
Represent Daybreak at community outreach events, presentations, and collaborative initiatives to strengthen referral networks and awareness of youth services.
Requirements
Bachelor's degree in social work, human services, psychology or a related field from an accredited four‑year college or university is required.
At least two (2) years of experience in program development or case management is required.
At least two (2) years of experience working directly with youth and young adults required; those experiencing homelessness or housing instability preferred.
Background Check Daybreak is required by State of Ohio law to perform a criminal background check, which includes fingerprinting, of eligible applicants. In addition to fingerprints, Daybreak requires the following additional background checks.
Federal Exclusion databases including National Sex Offender Registry, Office Inspector General (OIG), Nurse Aide Registry, SAM, Developmental Disabilities (DODD)
Motor Vehicle Report
Pre‑employment Testing
A tuberculin skin test or chest x‑ray (by a physician of Daybreak's choosing)
A urine drug screening (by a testing facility of Daybreak's choosing)
Salary Salary: $24.00 per hour
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Beyond direct client support, this position plays a critical role in representing Daybreak across the Miami Valley through outreach and community engagement. The Care Coordinator builds trusting relationships with high‑risk or hard‑to‑reach youth, develops individualized service plans, and collaborates with service providers to connect clients to housing, employment, healthcare, and personal development opportunities. The role requires strong communication skills, cultural competence, persistence, and a passion for helping young people move from homelessness to stability and independence.
Essential Duties And Responsibilities
Conduct street outreach to identify and engage unsheltered youth (ages 18-24) in encampments, public spaces, and community locations, linking them to prevention, drop‑in, intake, shelter, housing, and supportive services.
Provide face‑to‑face triage and crisis intervention in shelters, the Drop‑In Center, and community settings to address immediate needs and connect youth to Daybreak's programs (shelter, employment, behavioral health, and housing).
Participate in the rotation of supervising Daybreak's Drop‑In Center, ensuring a safe, supportive space for homeless and street‑homeless youth.
Build trusting, therapeutic relationships with youth and utilize evidence‑based practices (Trauma‑Informed Care, Motivational Interviewing, Harm Reduction) to support engagement and progress toward stability.
Complete intakes, coordinated entry assessments, housing needs assessments, and HMIS documentation accurately and within required timelines.
Collaborate with Daybreak teams (housing, employment, clinical, case management) and external partners (PATH program, Goodwill, Homeless Solutions Policy Board, Five Rivers Samaritan Clinic, Children Services, schools, treatment providers, etc.) to connect youth to resources.
Find opportunities for enhancement of the existing structure and processes between the adult shelters and Daybreak. Collaborate with the adult shelter staff to identify and referral of youth in need of assistance. Establish an effective communication system between Daybreak, Homefull, St. Vincent de Paul and other adult shelters.
Support youth in applying for benefits and entitlements to improve access to housing and stability.
Provide respectful, person‑centered services to youth with complex needs, including those experiencing chronic homelessness, mental health challenges, and co‑occurring substance use disorders.
Represent Daybreak at community outreach events, presentations, and collaborative initiatives to strengthen referral networks and awareness of youth services.
Requirements
Bachelor's degree in social work, human services, psychology or a related field from an accredited four‑year college or university is required.
At least two (2) years of experience in program development or case management is required.
At least two (2) years of experience working directly with youth and young adults required; those experiencing homelessness or housing instability preferred.
Background Check Daybreak is required by State of Ohio law to perform a criminal background check, which includes fingerprinting, of eligible applicants. In addition to fingerprints, Daybreak requires the following additional background checks.
Federal Exclusion databases including National Sex Offender Registry, Office Inspector General (OIG), Nurse Aide Registry, SAM, Developmental Disabilities (DODD)
Motor Vehicle Report
Pre‑employment Testing
A tuberculin skin test or chest x‑ray (by a physician of Daybreak's choosing)
A urine drug screening (by a testing facility of Daybreak's choosing)
Salary Salary: $24.00 per hour
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