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Sbhonline

Case Manager

Sbhonline, New York, New York, us, 10261

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Holocaust Survivor Case Worker (Russian Speaking) Location:

New York, NY Job Type:

Full Time Schedule: Monday through Friday; Hybrid Salary: DoE

Job Description: We are seeking a

Russian-speaking Case Worker

to provide trauma-informed, patient-centered support to Holocaust survivors aging in place. This role includes comprehensive case management, financial assistance processing, benefits navigation, crisis intervention, and collaboration with partner agencies. The ideal candidate is warm, empathetic, culturally sensitive, and committed to delivering high-quality services to a vulnerable population with complex needs.

Key Responsibilities:

Provide trauma-informed, holistic case management services including financial assistance, benefits applications, and referrals

Support clients in both home settings and at the main office

Organize and assist with socialization events for Holocaust survivors

Collaborate with partner agencies serving survivor communities

Complete applications for assistance and maintain accurate electronic records, including Salesforce entries

Document all client interactions in accordance with program standards and timelines

Participate in weekly supervision and bimonthly team meetings

Work effectively with other program staff as part of a multidisciplinary team

Deliver presentations about the program to partnering organizations

Manage a large and diverse caseload while maintaining high-quality service delivery

Address client crises with professionalism, calm, and appropriate interventions

Uphold ethical case management practices that balance client needs and program requirements

Perform other responsibilities as assigned

Qualifications:

Bachelor’s degree (BA, BS, or BSW)

Fluency in Russian required

Minimum 2 years of experience in case management with older adults; experience with Holocaust survivors or trauma-impacted communities strongly preferred

Strong understanding of trauma-informed care and the needs of aging populations

Proficiency in Microsoft Office and case management databases such as Salesforce

Ability to work independently, manage multiple priorities, and maintain strong organization and documentation practices

Excellent communication skills, patience, and professionalism

Sensitivity to cultural, religious, and historical backgrounds, with willingness to seek guidance when needed

Special Requirements:

Willingness to travel throughout the five boroughs of New York City via public transportation

Benefits:

Major medical, dental, vision, and life insurance

Pre-tax commuter benefits

Flexible spending account

403(b) retirement plan with employer contribution

Generous vacation, sick leave, and holidays

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